Heritage Hotel's cover image
Claimed

This profile has been claimed by the business owner or representative.

Heritage Hotel

4.1
  • Hotels
  • New York, NY

About this business

HospitalityHotels

Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room. 

Location details

18 W 25th St, New York, NY, 10010, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.15,517 reviews
Select a rating
Cahit's profile image
a year ago

Fiyat-performans oteli Günlük temizlik yok, talep edilirse var Lokasyonu 

Business response:

Dear Cahit, Thank you for your feedback. We're glad to hear that you found our hotel to offer good value for the price. Our location is indeed a positive aspect that we take pride in. We apologize if there was any confusion regarding the daily cleaning service. Please note that some hotels offer cleaning services upon request to provide guests with privacy and flexibility. However, we appreciate your input and will consider it as we continuously improve our services. We hope to have the opportunity to welcome you back in the... read more

Sixtine's profile image
a year ago

Great place to stay when you’re just using it to sleep because it’s very small. We had to ask to make sure somebody was coming to clean it up Kindness of people Location Confortable beds 

Business response:

Dear Sixtine, We appreciate your feedback about your stay. It's great to hear that our hotel served as a comfortable place for you to rest, especially if you were primarily using it for sleep. We're glad you found our staff to be kind and that you enjoyed our convenient location. We apologize if there was any miscommunication regarding the cleaning service, and we will review our procedures to ensure a more proactive approach in the future. Thank you for your input, and we hope to welcome you back for another pleasant stay. ... read more

Alisa's profile image
a year ago

Great middle of everything stay The elevators a little slow but it's a very old building so not surprising there. Also the fire doors between the elevators and the rooms could have door closers installed so they don't slam but these are minor. Great location, room had everything I needed, including a coffee machine, safe, and fridge. AC was strong, and the bed and pillows were excellent. The bathroom was stocked. 

Business response:

Dear Alisa, We're delighted to hear that you had a great stay at our hotel and found our location to be convenient. We're glad that your room had all the necessary amenities, including a coffee machine, safe, and fridge, and that the AC, bed, and pillows met your expectations. It's also great to know that the bathroom was well stocked. We appreciate your understanding of the elevators being a bit slow due to the age of the building. Thank you for your feedback regarding the fire doors, and we will consider your suggestion fo... read more

Alice's profile image
a year ago

Very Good Le finestre non si possono aprire per cui il ricambio d’aria non c’è mai, ma dipende dalla struttura del palazzo Posizione, grandezza della stanza, facilità di collegamento con tutti i principali siti d’interesse 

Business response:

Dear Alice, We're glad to hear that you appreciated our hotel's location and the size of the room, as well as the easy access to the main points of interest in the area. Regarding the windows, we understand that some buildings have limitations on opening windows due to their structure. We apologize if this affected your experience in terms of air circulation. Your feedback is valuable to us, and we appreciate your understanding. Thank you for choosing our hotel, and we hope to have the opportunity to serve you again in the f... read more

Neysi's profile image
a year ago

Exceptional 

Nazym's profile image
a year ago

Exceptional 

Dennis's profile image
a year ago

Super Lage, Super Preis, Super Hotel Die Lage ist PERFEKT! Man ist direkt an der 5th Avenue und direkt an der 23th Street Subway Station. Man fällt praktisch direkt aus der Haustür ins das Leben Manhattans. Einfach Klasse!!! Perfekte Lage Wenn man keine high-class Ansprüche hat, dann reicht dieses Hotel allen Menschen, die eine gute Zeit in Manhattan wollen. 

Business response:

Dear Dennis, We're thrilled to hear that you had a great experience at our hotel! It's wonderful to know that our location on 5th Avenue, right by the 23rd Street Subway Station, was perfect for your needs and allowed you to access all that Manhattan has to offer easily. We appreciate your feedback on the value of the price and the overall experience. Thank you for choosing our hotel, and we hope to welcome you back in the future for another enjoyable stay! Regards, Heritage Hotel New York City Management 

Gabriela's profile image
a year ago

Excelente estancia El aire acondicionado es un poco viejo y no enfriaba muy bien y hacía un poco de ruido Las instalaciones del hotel fueron mejores de lo que esperaba y la ubicación es muy buena 

Business response:

Dear Gabriella, We're delighted to hear that you had an excellent stay at our hotel. It's great that our facilities exceeded your expectations and that the location worked well for you. We apologize for any inconvenience caused by the air conditioning. Your feedback is valuable, and we will address this issue with our maintenance team to ensure improvements are made. Thank you for choosing our hotel, and we appreciate your feedback. We hope to have the opportunity to welcome you back in the future! Regards, Heritage Hotel Ne... read more

Taviana's profile image
a year ago

Very Good 

Frequently asked questions about Heritage Hotel

How is Heritage Hotel rated?

Heritage Hotel has a 4.1 star rating with 5,517 reviews. 

When is Heritage Hotel open?

Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.