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Heritage Hotel

4.1
  • Hotels
  • New York, NY

About this business

HospitalityHotels

Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room. 

Location details

18 W 25th St, New York, NY, 10010, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.15,518 reviews
Select a rating
Jorge's profile image
a year ago

Una estancia muy comoda La habitación la sentí oscura por lo que siempre era necesario tener la luz encendida La ubicación del hotel fue bastante céntrica, en la habitación me gustó la tranquilidad, la comodidad de la cama y el baño 

Business response:

Dear Jorge, Thank you for your positive review! We're glad to hear that you had a comfortable stay at our hotel. It's great to know that our central location was convenient for you. We're pleased that you enjoyed the tranquility of the room, the comfortable bed, and the bathroom facilities. We apologize if the room felt dark and required you to have the lights on. We appreciate your feedback and will take it into consideration for future improvements. We hope to welcome you back for another enjoyable stay! Regards, Heritage ... read more

Tanja's profile image
a year ago

Sauber und gutes Preis-Leistungs-Verhältnis. Für NYC absolut ok. Etwas hellhörig, wenn andere Gäste auf dem Flur waren. Für NYC hatte das Zimmer eine gute Größe. 

Business response:

Dear Tanja, We appreciate your feedback regarding your stay at our hotel. We're glad that you found our property to be clean and a good value for money. We understand that space is often limited in New York City, so we're pleased to hear that the room size met your expectations. However, we apologize for any inconvenience caused by noise in the hallway due to other guests. We strive to provide a comfortable and peaceful environment for our guests, and we will take your feedback into consideration to improve our soundproofing... read more

Michael's profile image
a year ago

Exceptional 

Angelina's profile image
a year ago

Chambre familiale et emplacement au top mais mériterait un rafraîchissement et un entretien plus poussé Le manque de propreté et la vétusté de l’hôtel Le personnel et l’emplacement de l’hôtel La chambre familiale 

Business response:

Dear Angelina, We appreciate your feedback regarding the staff, location, and family room at our hotel. We strive to provide a welcoming and convenient experience for our guests. However, we apologize for the issues you encountered regarding cleanliness and the overall maintenance of the hotel. Your comments will be shared with the relevant teams to ensure necessary improvements are made. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with an enhanced experience in the future... read more

Juan's profile image
a year ago

Pleasant 

Ashlock's profile image
a year ago

Good 

Seiichi's profile image
a year ago

Good 

Maloney's profile image
a year ago

Pleasant 

Alfredo's profile image
a year ago

El costo es mayor a lo esperado Están viejas algunas cosas del hotel como los aires acondicionado La cama y almohadas 

Business response:

Dear Alfredo, We appreciate your feedback regarding your stay at our hotel. We apologize if the cost exceeded your expectations. We understand the importance of providing value for money and will review our pricing to ensure it aligns with our guests' expectations. We're glad to hear that you found the bed and pillows comfortable. Regarding the air conditioners, we apologize if they appear old. We will assess their condition and take the necessary steps to ensure they function optimally. Your feedback is valuable to us, and ... read more

Frequently asked questions about Heritage Hotel

How is Heritage Hotel rated?

Heritage Hotel has a 4.1 star rating with 5,518 reviews. 

When is Heritage Hotel open?

Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.