This profile has been claimed by the business owner or representative.
Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Good
A comfortable, clean and decently locate in nyc. There is a wonderful and reasonably priced coffee shop right next door. N/A Location and street parking at night.
Business response:
Dear Bella, We're delighted to hear you had a comfortable and clean stay at our hotel in NYC. It's great that our location was convenient for your needs, and you found the nearby coffee shop to be wonderful and reasonably priced. We appreciate your feedback and hope to have the opportunity to welcome you back for another pleasant stay in the future. Thank you for sharing your experience! Regards, Heritage Hotel New York City Management
Pleasant Thin walls Location
Business response:
Dear Azamat, We're glad to hear that you found our hotel's location favorable. We strive to choose convenient and accessible places for our guests' convenience. However, we apologize if you experienced issues with thin walls during your stay. We understand that sound insulation is essential for a peaceful and comfortable stay. Your feedback is valuable to us, and we will consider it as we continue to improve our facilities. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with ... read more
Wonderful teniamos que pedir que hicieran el servicio de limpieza de la habitacion (es una norma del hotel) El hotel no presta servicio de desayuno, y lo mas importante es la relacion precio calidad , ya que es excelente, teniendo en cuenta los valores de de Nueva York, y que se encuentra en una zona centrica , 25 St. y 5 th. Ave., cerca de varias lineas de Subway lo que te permite movilizarte a cualquier zona de la ciudad.-
Business response:
Dear Nestor, Thank you for sharing your feedback on your recent stay at our hotel. We strive to provide our guests with great value for their money, and we're glad that you found our rates reasonable, particularly given our central location on 25th St. and 5th Ave. Being close to several subway lines is indeed a convenient advantage, allowing easy access to various areas of the city. We apologize if there was any miscommunication regarding the room cleaning service. We value your patronage and hope to have the opportunity to... read more
Struttura in posizione strategica Struttura un po' vecchia, ascensori molto lenti e utilizzati anche dal personale di pulizia con carrelli ingombranti. Bagno piccolo e sanitari stretti per persone molto alte. Impossibilità di aprire le finestre della camera perché chiodate, si apre solo quella in bagno e molto poco. Posizione perfetta per visitare Manhattan, hotel a pochi minuti dalla fermata della metro. Personale disponibile e cordiale. Letto molto comodo e ampio. La camera viene rifatta solo su richiesta ma buona pulizia.
Business response:
0Dear Elena, Thank you for sharing your feedback regarding your recent stay at our hotel. We are glad you found our facility strategically located, making it convenient for visiting Manhattan, with the metro station just minutes away. We appreciate your positive comments about our helpful and friendly staff as well. We understand that our housekeeping policy of redoing the room upon request may have been inconvenient for you, but we're glad to hear that the cleanliness was good overall. We understand that the building is a b... read more
Good
Hôtel idéalement situé. rapport qualité/prix au top. Chambre spacieuse et lit très confortable. SI je dois dire une critique l'hotel est un peu dans son jus (époque) Hôtel idéalement situé. rapport qualité/prix au top. Chambre spacieuse et lit très confortable. Personnel très arrangeant et disponible
Business response:
Dear Cyrille, We're thrilled to hear that you found our hotel ideally located and that you appreciated the excellent value for the price. It's great to know you enjoyed the spacious room and found the bed very comfortable. We're glad that our staff was accommodating and available to assist you. We appreciate your feedback regarding the hotel's original style, and we will consider it as we plan for updates and renovations. Thank you for your review, and we look forward to welcoming you back for another enjoyable stay in the f... read more
Top Lage Sehr abgewohnte Zimmer und die Reinigung müsste gründlicher erfolgen. Sehr harte Betten und bei 5 Nächten Aufenthalt gibt es nur Zimmerservice mit Aufpreis Die Lage war super, Personal sehr freundlich und konnte uns helfen bei der Organisation von Musicalkarten
Business response:
Dear Jens, We appreciate your feedback regarding our excellent location and friendly staff. It's wonderful to hear that our team was helpful in assisting you with organizing musical maps. However, we apologize for the disappointment you experienced with the condition of the rooms and the level of cleanliness. We understand the importance of maintaining well-kept accommodations and will address this issue with our housekeeping team. Regarding the beds, we apologize if they were not to your preference. We also apologize for an... read more
Convenient, clean, quiet hotel with just the right size room and private bathroom The price could've been lower but it's good compared to most other hotels Well located, clean, friendly and pretty quiet!
Business response:
Dear Peter, We're glad to hear that our hotel provided convenience, cleanliness, and a quiet atmosphere for your stay. It's great that you found the room size and private bathroom to be just right for your needs. We appreciate your positive comments about our location, cleanliness, and friendly staff. While we strive to offer competitive pricing, we understand that affordability is an important factor for our guests. We'll take your feedback into consideration as we continue to assess our pricing. Thank you for your review, ... read more
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,525 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.