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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Good
Good
Good Chambre et salle de bain vétuste Très bon emplacement Le personnel est très gentil
Business response:
Dear Lola, Thank you for your feedback. We're glad to hear that our hotel's location was convenient for you and that our staff provided excellent service. However, we apologize if the room and bathroom appeared outdated. We appreciate your input, and we will take it into consideration as we continue to make improvements to our facilities. Your satisfaction is important to us, and we hope to have the opportunity to provide you with an updated and comfortable experience in the future. Thank you for choosing our hotel, and we l... read more
Good
Very Good
Very Good Limpeza poderia ser diária, quarto pouco iluminado. Qualquer som, dos quartos vizinho ou do corredor, incomodavam muito. Localização, próximo ao metro, acesso fácil para vários lugares. Bons restaurantes próximos.
Business response:
Dear Franco, Thank you for sharing your feedback about our hotel. We're pleased to hear that our location close to the metro and convenient access to various places was beneficial for your stay. It's also great that you found good restaurants nearby. However, we apologize for any shortcomings in terms of cleanliness and the lighting in your room. We understand the importance of maintaining cleanliness and will address this with our housekeeping team. Additionally, we apologize for any noise disturbances from neighboring room... read more
Good One elevator was out of order, and it was not repaired during our 4 day stay causing a lot of waiting time to go up and down. Entry cards needed to be programmed at desk every day. Great location for exploring whole Manhattan.
Business response:
Dear Piotr, Thank you for your feedback. We're glad to hear that our hotel's location was ideal for exploring all of Manhattan. However, we apologize for the inconvenience caused by one of our elevators being out of order during your stay. We understand that this resulted in longer wait times, and we apologize for the inconvenience caused. Additionally, we apologize for the need to reprogram entry cards at the desk every day. We appreciate your patience and understanding, and we will review these issues to ensure a smoother ... read more
Exceptional
Hotel in posizione centrale a buon prezzo Pulizia migliorabile, ma comunque un buon rapporto qualità/prezzo. Ci tornerei volentieri. Posizione ottima Personale accogliente
Business response:
Dear Luana, Thank you for your feedback! We're glad to hear that our hotel's central location and affordable pricing were to your liking. It's also great to know that our staff was friendly and provided a positive experience. We apologize for any cleanliness issues you encountered, and we appreciate your understanding that improvements can be made in that area. We value your recommendation and look forward to welcoming you back for another pleasant stay in the future. Thank you for choosing our hotel! Regards, Heritage Hotel... read more
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,525 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.