This profile has been claimed by the business owner or representative.
Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Très bon emplacement avec un personnel agréable Propreté et localisation
Business response:
Dear Karine, Thank you for your positive feedback! We’re glad to hear you enjoyed our very good location and found our staff nice and accommodating. Cleanliness is a top priority for us, so we’re pleased that you noticed. We appreciate your comments and look forward to welcoming you back for another great stay! Sincerely, Heritage Hotel New York City Management
Good Schoonmaken op aanvraag, vliegjes in de badkamer, gemeld maar geen actie, na de schoonmaak nog steeds heel veel haren in de badkamer Ligging
Business response:
Dear Hoogduin, Thank you for your feedback. While we're glad the location met your needs, we sincerely apologize for the issues you experienced with cleanliness and the flies in the bathroom. It’s disappointing to hear that our team didn’t resolve the matter after it was reported. Your comments will be addressed with our housekeeping team to ensure we improve our service moving forward. We appreciate your honesty and hope you’ll give us another opportunity to provide a better experience in the future. Regards, Heritage Hotel... read more
Very Good
Good Toalhas de banho pequenas, o quarto é um pouco escuro O quarto estava limpo, os atendentes foram atenciosos, educados, a localização é excelente, fácil de locomoção a pé, a limpeza ocorre mediante solicitação, o prédio é antigo, mas não ouvimos barulho, não vimos nada estragado.
Business response:
Dear Vanessa, Thank you for your thoughtful review! We’re pleased to hear that you found your room clean and our staff attentive and polite. It’s great to know you enjoyed our convenient location and that noise was not an issue during your stay. We appreciate your feedback about the bath towels and room lighting, as we’re always looking for ways to enhance our guests’ experience. We hope to welcome you back for another stay soon! Regards, Heritage Hotel New York City Management
Good
Exceptional
bom custo-benefício não teve opção de late check out do tamanho do quarto, da localização, do custo-benefício
Business response:
Dear Yara, Thank you for your feedback! We’re glad to hear that you found good value for your money and appreciated the room size and location. We understand how important flexibility can be, and we apologize for the lack of a late check-out option. Your comments will help us as we look to improve our services. We hope to welcome you back soon for another enjoyable stay! Regards, Heritage Hotel New York City Management
Very Good
New York was very expensive for us but this hotel was good value Great location and very friendly staff.
Business response:
Dear Marc, Thank you for your kind words! We're thrilled to hear that you found our hotel to be a great value during your stay in New York. It’s wonderful to know that our location and friendly staff contributed to your positive experience. We appreciate your feedback and hope to welcome you back for another enjoyable stay! Regards, Heritage Hotel New York City Management
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,512 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.