This profile has been claimed by the business owner or representative.
Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Très bon séjour dans l’ensemble Le prix est un peu cher et le bruit est assez dérangeant Emplacement génial
Business response:
Dear Bertrand, Thank you for your feedback! We’re glad you had a very good stay and appreciated the location. We apologize for any disturbance caused by noise and understand that pricing can be a concern. Your comments are valuable, and we’ll take them into consideration as we continue to improve. We hope to have the chance to welcome you back. Regards, Heritage Hotel New York City Management
Pleasant
Wir waren und sind sehr zufrieden! Es gibt leider kein Frühstück! Aber neben an und in der näheren Umgebung gibt es sehr gute Restaurants zum Frühstücken. Die Lage ist sehr gut. Frühstück gibt es keins! Das Zimmer ist befriedigend groß. Es ist Preis abhängig.
Business response:
Dear Jörg, Thank you for your positive feedback! We're glad to hear you were satisfied with our location and room size. We appreciate your understanding regarding the lack of on-site breakfast and are pleased you found great alternatives nearby. We look forward to welcoming you back and hope to make your next stay even better. Regards, Heritage Hotel New York City Management
Good
It was a great location but the room was rundown and super tiny, The hotel is rundown and the room given to us looked nothing like the pictures. It was super tiny, couldn’t move around with the two of us and the luggage blocked the door to the bathroom. The location is great and close to restaurants and shops in the flatiron district.
Business response:
Dear Shawnee, Thank you for your feedback. We’re pleased you enjoyed our great location in the Flatiron District. However, we’re sorry to hear that the room did not meet your expectations and was not as pictured. Your comments about the room size and condition are important, and we will review them to make necessary improvements. We hope to have the opportunity to better serve you in the future. Regards, Heritage Hotel New York City Management
Pleasant
Staff are very kind The hotel staff were very kind.
Business response:
Dear Minako, Thank you for your kind words about our staff. We’re delighted to hear that you found them very kind and helpful. Your positive feedback means a lot to us. We look forward to welcoming you back and providing another excellent experience. Regards, Heritage Hotel New York City Management
Good
Good price for the location but should be cleaned better The bathroom had a bad smell and before the checkout we looked under the beds and there was a piece of croissant that didn’t belong to us, and we were there for four nights. The location was great and the staff was friendly.
Business response:
Dear Marcela, Thank you for your feedback. We’re glad you found our location and staff to your liking. However, we apologize for the cleanliness issues you encountered. We take these matters seriously and will address them with our team to ensure a more thorough cleaning process in the future. Thank you for bringing this to our attention, and we hope to have the chance to improve your experience on a future visit. Regards, Heritage Hotel New York City Management
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,512 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.