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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Exceptional
Inside the heart of New York Bathroom small Walls very thin since we could see neighborhood from the near rooms Central Position in NY very near to Madison Square Park and stop metro for line R-W-N-F-M. Staff generous and always available 24/7 Fridge inside the room and Wifi ok
Business response:
Dear Gianvito, Thank you for your feedback! We're glad you enjoyed the central location and found our staff to be generous and available around the clock. It’s great to hear that the amenities like the fridge and Wi-Fi met your needs. We appreciate your comments about the bathroom size and room noise, as we’re always looking for ways to improve our guest experience. We hope to welcome you back for another stay in the heart of New York! If there’s anything specific you’d like for your next visit, just let us know. Regards, He... read more
Un buen hotel con una ubicación excepcional Las instalaciones estaban desgastadas La ubicación y la calidad-precio
Business response:
Dear Alisbet, Thank you for your feedback! We're thrilled to hear you found our location exceptional and that you felt you received good value for your stay. We appreciate your comments about the facilities and will take them into consideration as we work on improvements. We hope to welcome you back soon for an even better experience! If there’s anything specific you’d like to see during your next visit, please let us know. Regards, Heritage Hotel New York City Management
Habitación con vistas al Empire State Nos cambiaron a media estancia a otra habitación similar, por unas goteras. No se ofreció ningún tipo de compensación. Incluso se cobró el depósito de las maletas al dejar el hotel. Limpieza mejorable. Los cristales exteriores sucios, impedían disfrutar completamente de la maravillosa vista del Empire State. Aparato de aire acondicionado antiguo, que generaba mucho ruido. Con todo, si vuelvo, o mejor dicho, cuando vuelva a NY valoraré repetir estancia. Ubicación excepcional, junto a Madi... read more
Business response:
Dear Juan, Thank you for sharing your detailed feedback. We're thrilled that you enjoyed the exceptional location and the view of the Empire State Building, as well as our friendly staff. We apologize for the inconvenience caused by the leak and the lack of compensation, and we’re sorry to hear about the issues with the cleaning, the dirty windows, and the noisy air conditioner. Your comments are invaluable as we strive to improve our services. We hope to have the opportunity to provide a more enjoyable experience during you... read more
Very Good
Buena ubicacion, limpieza mejorable. Que no limpian la habitación y tienes que pedir el papel de baño y toallas. Te cobran 2 $ por maleta por dejarlas el ultimo dia, si te quedas después del check out. La ubicación y tener baño privado.
Business response:
Dear Miguel, Thank you for your feedback. We’re glad you enjoyed the location and the private bathroom. We apologize for the issues with room cleaning and the additional charges for suitcase storage. Your comments are important, and we’ll work on improving our cleaning services and guest policies. We hope to provide a better experience in the future. Regards, Heritage Hotel New York City Management
Very Good
Wonderful No hay desayuno Muy cómodo y muy bien ubicado, camas muy comodas
Business response:
Dear Candida, Thank you for your feedback! We’re glad you found the beds very comfortable and appreciated the location. We apologize for the lack of breakfast options and will consider your input for future improvements. We hope to have the opportunity to welcome you back! Regards, Heritage Hotel New York City Management
Good
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,512 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.