This profile has been claimed by the business owner or representative.
Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great place for the price and location. Elevators were very slow. Great location. Staff was very helpful and polite!
Business response:
Dear Lauren, Thank you for your insightful feedback and for staying with us.Thanks for appreciating our pricing and location; We are generally considered to be the best value lodging in New York.We are happy you enjoyed our convenient location.It makes us happy to know that our staff made your stay wonderful. We will certainly take this opportunity to convey your kind words of appreciation to them. It was a pleasure to host you, and we look forward to having you back soon for another pleasant stay during your next trip to Ne... read more
great stay, but very expensive as it was NYE room was way to small for 2 double beds, walls were very thin could always here people talking in the room next door location and great staff very friendly and always willing to help with information and recommendations
Business response:
Dear Genelle, Thank you so much for giving us a valuable review for your stay with us in New York.We are so honored by the praise you provided for our hospitality, service, and maintenance.I am glad you liked our ideal New York location.Your kind words directed towards our hard-working staff are very much appreciated, and your feedback shall be communicated to them, which shall undoubtedly brighten their day.We price our hotel competitively with nearby hotels, and we offer far more amenities and modern comfort than our compe... read more
Exceptional
Overall our stay was good, just wish it were cleaner and a little more room! It could have been cleaner and whenever we were in our room there was a constant odor of weed which we later found out was coming from the room below us. Also the bathroom had no ventilation which made it very uncomfortable for a family of 6 when multiple people had to shower back to back. the location was wonderful!
Business response:
Dear Paige, We appreciate the time you took to leave such a wonderful review of your experience staying with us. Thanks for noting our great location--it is definitely something that sets our hotel apart from the competition.We are sorry to know about the issues you experienced in your room, we perform regular maintenance in all our rooms, it seems there was a lapse in our process. We are sorry for that and the other inconvenience you faced during the stay.Please accept my sincere apologies for the ventilation in your room. ... read more
Very Good una struttura sporca, anche quando pulivano era sporco, tutto molto fatiscente, per lasciare i bagagli 2€ ogni bagaglio dopo il check out nelle stanze non c era neanche L acqua sicuramente una struttura centrale
Business response:
Dear Guest, Thank you so much for thefeedback.Guest satisfaction for us is highly rewarding, so I am terribly sorry for your experience and the issues in your room. We will certainly take this opportunity to highlight the problems and resolve them.Thanks for noting our great location--it is definitely something that sets our hotel apart from the competition. We would love to host you again next time your travels bring you back to New York. Kind Regards, Heritage Hotel New York City Management
Good
Very Good
Very Good
Pleasant
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,527 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.