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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wonderful
Very Good
Emplacement top! Il n'y avait pas de bouilloire dans la chambre. Les chambres sont petites mais c'est normal vu l'emplacement de l'hôtel (le mètre carré vaut cher!). Le gros + de cet hôtel est l'emplacement. Vous êtes à 3 minutes à pied de plusieurs métro. L'hôtel est situé à 20 minutes à pied de Bryant park ou de Times Square. Le personnel est super serviable. Ils ne font les chambres que sur demande, ce qui fait bien mon affaire.
Business response:
Dear Raphael, We appreciate the time you took to leave such a wonderful review of your experience staying with us. We are delighted to learn that our convenient location in Chelsea made it easy for you to get to everywhere you wanted to go while visiting New York.Thank you for recognizing our employee’s efforts; it inspires them to work even harder to provide you with excellent service.Please accept our apology for the issues in your guest room. We will speak to the housekeeping manager about the issues you pointed out. We a... read more
nice hotel. all staff were really friendly and helpful nothing everything we needed for our stay. good value for money
Business response:
Dear Tricia, Thank you so much for taking the time to leave us a All star rating - it's much appreciated! We appreciate your feedback and are glad you found our accommodations to provide great value for your money.We are so honored by the praise you provided for our hospitality, service, and maintenance.We are glad that you enjoyed your stay and that our staff members were able to provide you with a warm and welcoming atmosphere. Thank you again for your PERFECT score review; we hope you have an opportunity to make a return ... read more
Bon rapport qualité/prix Bruit du chauffage, mauvaise insonorisation Personnel accueillant et aimable. Localisation excellente
Business response:
Dear Patricia, Thank you very much for giving your stay at The Heritage Hotel New York City a POSITIVE review. We are glad that you enjoyed our convenient location and modern amenities.It makes us happy to know that our staff made your stay wonderful. We will certainly take this opportunity to convey your kind words of appreciation to them.I apologize for the noise disturbance. I will undoubtedly share your feedback and see if we can find ways to prevent noise from entering the room. We would love to host you again next time... read more
Just for one or two days…no more! The room was very small and it had a door that led to the other room, so you could listen to everything that happened next door and the other way round. The location.
Business response:
Dear Veronica, Thank you for sharing feedback about your stay at The Heritage Hotel New York City. We are delighted to learn that our convenient location made it easy for you to get to everywhere you wanted to go while visiting New York.It is disappointing to learn that we could not provide you with a perfect room. We wish you had conveyed this to our staff as they would have moved you to another room. We hope to provide you with a flawless experience in the future! Kind Regards, Heritage Hotel New York City Management
Buena estancia aunque extremadamente fría. La calefacción de la habitación es un aire acondicionado con bomba de calor bastante antiguo, el cual no calentaba lo suficiente en días de mucho frío a pesar de ponerlo a maxima potencia y cuando lo apagabas se volvía a notar el frío, no se mantenía la habitación caliente. Imagino que es un sistema bastante común en la ciudad, pero sigue siendo insuficiente para calentar estancias cuando hace mucho frío. Por lo general todo estuvo muy bien, buena ubicación, cama y almohada cómodas.... read more
Business response:
Dear Juan, Thank you so much for giving us a valuable review for your stay with us in New York. Thanks for noting our great location--it is definitely something that sets our hotel apart from the competition.Our hotel aims to provide a truly unique and comfortable experience for all our guests, and we are thrilled that we were able to exceed your expectations.Our team is the hotel’s backbone and they strive to make sure that every guest has a great experience; comments such as yours that is a testament to their hard work.Sor... read more
Very Good Semplicemente perfetto. Ottima posizione, personale cortese e disponibile. Camera pulita e in ordine se rapportata alla zona e periodo. Consiglio.
Business response:
Dear Simone, Thank you very much for giving your stay at the The Heritage Hotel New York City a POSITIVE review. We are glad that you enjoyed our convenient location and modern amenities.It makes us happy to know that our staff made your stay wonderful. We will certainly take this opportunity to convey your kind words of appreciation to them.We pride ourselves on providing top-notch cleanliness to ensure the safety of our guests and staff.Thank you so much for recommending us to other travelers. It means a lot! We would love... read more
Belle expérience à NYC! On the 11th floor the WIFI was very bad. I could'nt use my iPad or my phone with internet. Nous étions au 11e étage et le réseau internet n'était pas fonctionnel. Nous avons dû utiliser notre réseau LTE. Walking distance from most of the attractions. La situation géographique de cet hôtel est très bien!
Business response:
Dear Martin, Thank you for the positive review of your stay at The Heritage Hotel New York City. We are delighted to learn that our convenient location made it easy for you to get to everywhere you wanted to go while visiting New York.I apologize for the WiFi issues. It seems there was a technical or provider issue that hampered the connectivity. I will share the feedback and will undoubtedly work on identifying the problem. We would love to have your company once again at The Heritage Hotel New York City. Kind Regards, Heri... read more
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,527 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.