Heritage Hotel's cover image
Claimed

This profile has been claimed by the business owner or representative.

Heritage Hotel

4.1
  • Hotels
  • New York, NY

About this business

HospitalityHotels

Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room. 

Location details

18 W 25th St, New York, NY, 10010, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.15,546 reviews
Select a rating
Christopher's profile image
Christopher 
2 years ago

Very Good felt a little dated practical 

Business response:

Dear Christopher, Thank you so much! Knowing that you enjoyed your time with us surely makes our day. We truly appreciate your positive rating and hope you will stay with us again soon next time you visit New York. Thanks again for staying with us, and kindly do recommend us to anyone visiting New York. Regards, Heritage Hotel New York City Management 

Magnolia's profile image
2 years ago

Good 

Anonymous's profile image
Anonymous 
2 years ago

Good Location, small rooms, take ear plugs for the shenanigans Very very small rooms, paper thin walls, could hear a couple having shenanigans. Location, block away from Flatiron building. 

Business response:

Dear Guest, Thank you for choosing to stay with us.We are happy you enjoyed our convenient location.We are sorry that the noise from the neighborhood disturbed an excellent night’s sleep. I will share your feedback and make the necessary changes to prevent noise from entering the room. If you had notified our front desk, we would have gladly moved you to an alternative, quieter room. Please accept my sincere apologies for such a less-than-perfect experience. Regards, Heritage Hotel New York City Management 

Pascal's profile image
2 years ago

Good Pas de ménage dans les chambres en 1 semaine, malgré qu'on en est fait la demande L'emplacement 

Business response:

Dear Guest, Thank you so much for the feedback.Our location is second to none! We are just close enough to top attractions but a few blocks from the hustle and bustle to give our guests some relaxation. We apologize for the lack of cleanliness and issues with housekeeping; we will pass the feedback on to the management team. We always want our guests to have a memorable stay with us, so we hope to see you again soon and earn a perfect score. Kind Regards, Heritage Hotel New York City Management 

Manish's profile image
2 years ago

Very Good 

Gertjan's profile image
2 years ago

Good 

Jodie's profile image
2 years ago

Great location with easy access to subways, food and sights. Room was small for three people. Great location and friendly staff. 

Business response:

Dear Jodie, Thank you for the kind feedback about your stay with us.We are glad that you enjoyed our convenient location and modern amenities.Your kind words directed towards our hard-working staff are very much appreciated, and your feedback shall be communicated to them, which shall undoubtedly brighten their day. We always want our guests to have a memorable stay with us, so we hope to see you again soon and earn a perfect score. Best Regards, Heritage Hotel New York City Management 

Peter's profile image
2 years ago

Een mooie reis, in 5 dagen New York te leren kennen De badkamer was een beetje sjofel maar het personeel was erg attent als je hun iets vroeg te doen de locatie vlakbij Madison Square Park vlakbij subway station 23th Street en vlakbij hart Manhattan 

Business response:

Dear Peter, Thank you for taking the time to write our New York hotel an outstanding review. It's amazing to hear that you had a fantastic time visiting our beautiful city and that our location-enabled you to travel everywhere you wanted. We acknowledge your awareness of the bathroom scenario, and we're delighted our team was able to give you a timely solution.We would love to accommodate your friends and family visiting New York, so please refer us. We always want our guests to have a memorable stay with us, so we will be h... read more

Silvana's profile image
2 years ago

Good 

Frequently asked questions about Heritage Hotel

How is Heritage Hotel rated?

Heritage Hotel has a 4.1 star rating with 5,546 reviews. 

When is Heritage Hotel open?

Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.