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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
très agréable séjour dans cet hotel où nous avons déjà séjourné il y à 2 ans et demi
Business response:
Dear Michel, Thanks for the positive review regarding your stay at The Heritage Hotel New York City.We are so grateful for your loyalty over the years!We work so hard to provide an awesome experience for our guests, so it is rewarding to hear you had a great stay. We would love to have your company once again at The Heritage Hotel New York City. Best Regards, Heritage Hotel New York City Management
Pleasant
Hôtel correct L'hôtel était en rapport avec le prix payé. Il me semble un petit peu vieillot. Insonorisation moyenne. J'ai apprécié l'emplacement de l'hôtel et la sympathie du personnel.
Business response:
Dear Bertrand, Thank you for the kind feedback about your stay with us.We are glad that you enjoyed our convenient location and modern amenities.It makes us happy to know that our staff made your stay wonderful. We will certainly take this opportunity to convey your kind words of appreciation to them. However, I apologize for the noise that disrupted your stay. I will forward your feedback to our maintenance department and improve the soundproofing. We just want our guests to have a quality experience with us. Therefore, we ... read more
Could have been better for the money paid No daily room service No chair in room Coffee was not refreshed every day Only one elevator in the buit Windows could not be opened Bad ventilation Location was excellent
Business response:
Dear Alejandra, Thank you for the review of your stay at The Heritage Hotel New York City.We are happy you enjoyed our convenient location.Our skilled and well-trained staff works hard, and we are sorry that you did not receive the finest customer service possible. I will forward your feedback to the staff and personally examine any issues that arise. We regret if you were dissatisfied with our price. We always want our guests to have a memorable stay with us, so we hope to see you again soon and earn a perfect score. Kind R... read more
Very Good
Overall due to the friendly and patient staff and location, it is more than worth the price! the beds were VERY bouncy (felt similar to dorm room beds) the halls were very narrow and the stairwell seemed like a safety hazard (especially at one point where you have to duck to continue down, I’m 5’5 for reference) the view was also a brick wall but you’re in New York so I wouldn’t knock the hotel for that honestly.. The location was very nice and the bathroom was very nice and seemed recently updated!
Business response:
Dear Abby, Thanks for the positive review regarding your stay at The Heritage Hotel New York City.We are committed to providing honest hospitality at an affordable rate to all our guests visiting New York.We are unhappy that you felt uncomfortable on our property. The safety of our guests is our primary concern, and we have made necessary efforts to create a safe environment.Thanks for noting our great location and remodeled bathrooms--it sets our hotel apart from the competition. We would love to have your company once agai... read more
Good value if you're looking for a clean bed. Friendly staff. Good location. I've no complaints. Nice room, good location.
Business response:
Dear Stefan, Thank you so much for the wonderful feedback.Our staff strives to offer the best hospitality in the town and looks like they succeded.We are also delighted that you liked our convenient location and modern amenities. We would love to host you again next time your travels bring you back to New York. Best Regards, Heritage Hotel New York City Management
Exceptional
Exceptional Very clean room and friendly people. Perfect location
Business response:
Dear Guest, We are so grateful for your All-Star review. We are happy you enjoyed our convenient location. It's so good to see that our hard-working and friendly staff made you feel welcomed and provided you with everything you needed to make your stay more pleasant.We ensure our property and rooms are hygienic enough for your worry-free pleasurable stay. Your recommendation is highly appreciated. Thanks again for choosing to stay with us! Best Regards, Heritage Hotel New York City Management
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,546 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.