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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Il soggiorno sognato da 2 anni !! Splendida posizione. Comoda la metropolitana e tutti i servizi per poter girare NY. Bella la zona, gentile e professionale tutto il personale. Ottimo rapporto qualità/prezzo Consigliato assolutamente Stunning location. Convenient subway and all services to get around NY. Beautiful area, kind and professional all the staff. Excellent value for money Absolutely recommended
Business response:
Dear Alberto, Thank you for the kind feedback about your stay with us.Our goal is to provide a memorable stay and the best value in town, so your review hits the nail on its head.We are delighted to learn that our convenient location made it easy for you to get anywhere you want to go while visiting New York.Our front desk staff is glad to receive your kind words.Thank you for mentioning our property as a recommendable place. We would love to have your company once again at The Heritage Hotel New York City. Best Regards, Her... read more
Good
So-so but adequate, kinda. Slowest elevators in the world. Funky facility. Clean but..small holes in walls. Semi-broken clock radio. Cheesy decor and lobby. Has the feel of a welfare hotel but with good air and beds. A/C right next to bed which worked fine, but was noisy like a typical window A/C.) Luckily I had earplugs. As I said, it was clean but not very appealing. Bed very comfortable. Room clean.
Business response:
Dear Peter, Thank you for choosing to stay with us. I wish you could have let us know about the issues you were facing; our staffwould have attempted to resolve the problem so that you could have a quiet and pleasant stay in our comfortable beds. We highly appreciate the feedback and will pass it on to the management team. Thank you for choosing us for your stay while visiting New York. Warm Regards, Heritage Hotel New York City Management
Good Not worth the price. Felt like an old run-down motel from the 1980s. Walls are paper thin so we were woken up many times during the night to slamming doors. Great location and easy check-in.
Business response:
Dear Kristin, Thank you so much for the feedback.This is not the kind of experience we want our guests to have! I will undoubtedly forward your comments to management. Please accept my apologies for the noise.I am glad you liked our ideal New York location.Thanks for appreciating our wonderful front desk staff and our seamless and easy check-in. We would love to host you again next time your travels bring you back to New York. Best Regards, Heritage Hotel New York City Management
Pleasant
Excellent place in Manhattan nothing I can think of. It might be not satisfied if anyone was expecting more 'suite' like, but considering the price and location, you can't stay at better place. Everything was perfect for me and my wife. There are simply everything you need if you came to NY as business trip traveler - iron, charger with usb, mini fridge, hanger, etc. location was perfect as well as all staff were extremely kind. storing luggage is 1 dollar per each carrier or bags.
Business response:
Dear Guest, Thank you so much for taking the time to leave us an All-star review. We are delighted to hear that we got the chance to host you and your wife and successfully provided the genuine hospitality we are known for.Your kind words directed towards our hard-working staff are very much appreciated, and your feedback shall be communicated to them, which shall undoubtedly brighten their day. We are glad to see that we have earned one more satisfied and loyal customer, and we appreciate your trust in our hospitality. It i... read more
Wonderful
Good Not enough towels Location was good, it was easy to get around but also very quiet. Check in and out was very easy, no surprises.
Business response:
Dear Amanda, Thank you for taking the time to write our New York hotel an outstanding review. We are glad that you found our check-in process quick and easy. Glad to hear that the location made you feel satisfied and that it was easy to go anywhere you wanted to go.We are so happy to hear you had a relaxing stay in our quiet hotel. We are sorry for not having enough towels in your room; there must have been a time-lapse while housekeeping cleaned and refilledthe complimentary toiletries. Thanks again for staying with us, and... read more
divertida el trato del personal la ubicación
Business response:
Dear Guest, We are always pleased to receive feedback from our guests about their stays with us at The Heritage Hotel New York City, and we are delighted with your perfect score rating and comments - thank you very much. Our team is the hotel’s backbone and strives to ensure every guest has a great experience; comments such as yours are a testament to their hard work. We look forward to hosting you again soon for another enriching stay on your next trip to New York. Thank You, Heritage Hotel New York City Management
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,546 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.