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Heritage Hotel

4.1
  • Hotels
  • New York, NY

About this business

HospitalityHotels

Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room. 

Location details

18 W 25th St, New York, NY, 10010, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.15,514 reviews
Select a rating
Rebecca's profile image
8 months ago

Great location for solo travelers No faults. Fantastic location, really comfortable bed, right beside the Flatiron building and subway 

Business response:

Dear Rebecca, We're thrilled to hear that you enjoyed your stay with us! Thank you for your kind words about our fantastic location, comfortable beds, and proximity to the Flatiron building and subway. Providing a seamless experience for our guests is our top priority, and we're delighted that we could meet your expectations. If you ever need anything during your stay or anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future! ... read more

Debby's profile image
8 months ago

Good for short stays Housekeeping is a disaster. You have to ask for it a day in advance, and then they just do the minimum minimorum. No actual cleaning. We stayed for 8 nights so we really would have liked some mopped floors, clean sinks and shower etc. Great location Staff are very friendly Bed is large and comfortable 

Business response:

Dear Debby, Thank you for sharing your experience with us. We're glad to hear that you found our hotel to be in a great location, with friendly staff and comfortable beds. However, we are very sorry for the issues you had with housekeeping. Your feedback is important to us, and we take it seriously. We will address the housekeeping procedures to ensure a more thorough and satisfactory cleaning experience for our guests, especially for longer stays. If there's anything else we can assist you with or if you have any further co... read more

Qikang's profile image
8 months ago

Very Good 

Daphne's profile image
8 months ago

prima verblijf op toplocatie als je niet pretentieus bent en niet veel luxe verwacht, prima basis Badkamer is echt super pieppiepklein voor 4 personen (wel goed dat er een anti-slip mat is voor in het bad/douche)! gebruiken!) Het zou handig zijn als de kamers wat slimmer worden ingericht. Meer haken of rekken aan de muur voor kleren en handdoeken, of in de badkamer. Er is bijv te weinig plek voor handdoeken die je nog best een keer wilt gebruiken, maar met meerdere personen dan maar op de vloer voor de was,. En een goede sto... read more

Business response:

Dear Daphne, We're glad to hear that you found our staff to be very nice and accommodating. Thank you for sharing your observations and recommendations regarding the room layout and amenities. We appreciate your feedback, and we'll certainly take it into consideration as we strive to improve our guest experience. It's great to know that you enjoyed the central location and the nearby attractions and dining options. We hope to welcome you back in the future, and if there's anything else we can assist you with, please don't he... read more

Andreas's profile image
8 months ago

Good Sehr hellhörige Zimmer in Verbindung mit lauten Türen. Ausgezeichnete Lage und sehr freundliches, kompetentes Personal. 

Business response:

Dear Andreas, Thank you for your feedback! We're delighted that you found our hotel to have an excellent location and that our staff were friendly and competent. However, we apologize for any inconvenience you experienced due to noise from the rooms and loud doors. We take your comments seriously and will address this issue to ensure a more comfortable stay for our guests in the future. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. We appreciate your inp... read more

Teerayuth's profile image
Teerayuth 
8 months ago

Wonderful 

Herwig's profile image
8 months ago

NYC hautnah Abfalltrennung ist in ganz NY für Österreichische Verhältnisse dürftig Hotel in der 25th Street Nähe Broadway 

Business response:

Dear Herwig, Thank you for your feedback! We're pleased to hear that our hotel's location near Broadway suited your needs for exploring NYC. We appreciate your observation about waste separation, and we'll certainly consider it as we strive to align with environmental best practices. If you have any further suggestions or comments, please feel free to share them with us. We hope to welcome you back again soon! Regards, Heritage Hotel New York City Management 

Meinhart's profile image
8 months ago

Gutes Hotel für einen KurzTrip nach NY, für Frühbucher ok, ansonsten eher zu teuer Zimmer extrem hellhörig, Einrichtung in die Jahre gekommen, Preis/Leistung eher mau Tolle Lage im Zentrum von Manhattan, nettes Personal, das war’s 

Business response:

Dear Meinhart, Thank you for your feedback. We're glad to hear that you appreciated our central location and the friendliness of our staff. However, we're sorry to hear about the noise and the dated furnishings in your room. We understand the importance of providing a comfortable stay at a reasonable price, and we'll take your comments into consideration to help us improve our offerings. We hope you'll consider giving us another chance in the future to provide you with a more satisfactory experience. Regards, Heritage Hotel ... read more

Agnė's profile image
8 months ago

Exceptional 

Frequently asked questions about Heritage Hotel

How is Heritage Hotel rated?

Heritage Hotel has a 4.1 star rating with 5,514 reviews. 

When is Heritage Hotel open?

Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.