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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Good Posizione centralissima staff molto gentile
Business response:
Dear Giulia, We're delighted to hear that you appreciated our central location and found our staff to be very kind. Providing our guests a convenient and welcoming experience is our priority, and we're gladwe could contribute to your positive stay. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable visit in the future! If you have any further feedback or requests, please feel free to let us know. Regards, Heritage Hotel New York City Management
Très agréable séjour même si on a passé beaucoup plus de temps à l'extérieur que dans la chambre RAS La chambre était confortable, lit agréable. Climatisation dans la chambre. Petite salle de bain qui a tout le nécessaire. Le personnel est très gentil et serviable. Possibilité de laisser les bagages. Réception 24h/24 ce qui est très pratique. L'hôtel est très bien placé.
Business response:
Dear Sophie, We're thrilled to hear that you had a pleasant stay with us! It's lovely to know that you found your room comfortable, with a nice bed and all the necessary amenities in the bathroom. We're glad our staff could assist you and that you appreciated the convenience of our 24-hour reception and luggage storage options. Thank you for highlighting our hotel's excellent location. We hope you enjoyed your time exploring the area, and we look forward to welcoming you back in the future! Regards, Heritage Hotel New York C... read more
great location and value! bed was very comfortable. room seemed to have a rush cleaning job great location close to the train and very quiet for a manhattan hotel
Business response:
Dear Traore, Thank you for your feedback! We're pleased to hear that you appreciated our great location, value, and comfortable bed. It's wonderful that you found our hotel conveniently located near the train and quiet for a Manhattan hotel. However, we apologize if it seemed like there was a rush cleaning job in your room. Your feedback is important to us, and we'll address this with our housekeeping team to ensure that our rooms are thoroughly cleaned and well-prepared for our guests' arrivals. We appreciate your review an... read more
Very Good
Very Good Un po’ trasandata, i vetri esterni non puliti non fanno godere appieno della vista Empire, nessun armadio e poco spazio in generale. La posizione eccezionale, doccia ottima, cambio lenzuola/asciugamani e pulizie gratuite ma su richiesta, vicino a ristoranti e metro, disponibilità, vista Empire, suite familiare comodissima per 5 persone
Business response:
Dear Anna, We're pleased to hear that you enjoyed our exceptional location, excellent shower, and the convenience of being close to restaurants and the metro. Also, we're glad you found our cleaning services and availability to be good. However, we apologize for any inconvenience caused by the shabbiness of the property and the lack of cleanliness of the external windows, which affected your enjoyment of the Empire view. We appreciate your feedback regarding the wardrobe and space in the room, and we'll take it into consider... read more
Boa localização e quarto confortável O Heritage hotel foi uma grata surpresa. O quarto tem um bom tamanho, com uma cômoda para guardar roupas, um pequeno guarda-roupa, tábua de passar, máquina de café. A cama era king e bem confortável. Todos os dias houve limpeza e troca de toalhas, além disso forneceram shampoo, loção e sabonete, além de capsulas de café. O pessoal foi muito gentil e eficiente. Agradeço a todos. O hotel é muito bem localizado, na esquina há um mercado, uma CVS e na rua de trás um Whole Foods. Havia também ... read more
Business response:
Dear Amélia, Thank you for sharing your experience at the Heritage Hotel! We're thrilled you had a pleasant surprise during your stay. It's wonderful that you found the room comfortable and well-equipped with amenities like a dresser, wardrobe, and coffee machine. We're glad you enjoyed the cleanliness and the daily housekeeping service, as well as the provided toiletries and coffee pods. We're also pleased to hear that you found our staff kind and efficient. It's fantastic that you appreciated our convenient location near m... read more
Good value for money The room was a quite shabby and could have done with a refresh. The air conditioning was very noisy so you couldn’t have it on during the night so the room got very warm. The location was great for getting about with to multiply metro lines and lots of lovely restaurants nearby.
Business response:
Dear Eleanor, We're glad you found our hotel to be good value for money and appreciated our convenient location near multiple metro lines and restaurants. However, we apologize for any inconvenience caused by the shabbiness of the room and the noisy air conditioning. Your feedback is valuable to us, and we'll use it to address areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable stay. Thank you for choosing to stay with us. Regards, Heritage Hotel Ne... read more
Very Good
Bog standed but cheap for new york. Felt safe as a single female. It was a bit run down, a bit of a long walk to things but for the price it was a good location. The bed wasn't very comfortable and the decorations were a bit messy e.g. the paint on the walls was a big of a landlord job and the toilet seat had a massive burn dent on it from where it had melted. The location is great, the staff are casual and friendly. The room was bog standed but cheap for new york.
Business response:
Dear Katy, Thank you for sharing your experience with us. We're glad you felt safe during your stay as a single female and that you found our location convenient. However, we apologize for the issues you encountered with the room, including its condition and the comfort of the bed. Your feedback is important to us, and we'll address these concerns with our team to ensure improvements are made. We appreciate your honesty and hope to have the opportunity to welcome you back for a better experience in the future. If there's any... read more
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,514 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.