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Heritage Hotel

4.1
  • Hotels
  • New York, NY

About this business

HospitalityHotels

Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room. 

Location details

18 W 25th St, New York, NY, 10010, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.15,514 reviews
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Ilaria's profile image
9 months ago

Soggiorno incantevole. Non ha deluso le mie aspettative Non ho nulla da dire Staff molto cortese e disponibile. Posizione centrale e vicina ai servizi. Rapporto qualità prezzo molto buono. 

Business response:

Dear Ilaria, We're thrilled to hear that you had a lovely stay and that we met your expectations! Providing courteous and helpful service, along with a central location and good value, is what we aim for. Thank you for your kind words about our staff and for choosing to stay with us. We're delighted that you enjoyed your time here, and we hope to welcome you back for another wonderful stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We're here t... read more

Barbara's profile image
9 months ago

Very Good Room was really small. We had to maneuver around beds. Location. We could walk, find a bus or subway easily. Restaurants all abound. Relatively quiet street and area. 

Business response:

Dear Barbara, We're pleased that you found our hotel's location convenient, with easy access to transportation and plenty of dining options nearby. We understand that room size can be a concern for some guests, and we apologize for any inconvenience you experienced with the size of your room. Your feedback is valuable to us, and we'll use it to improve our accommodations continually. Thank you for staying with us, and we hope to welcome you back for another visit. Please let us know if there's anything else we can do to make... read more

Combeau's profile image
9 months ago

Emplacement idéal et très belle vue L'hôtel est un peu vieillot, on entend les voisins quand ils font claquer les portes. Emplacement parfait ! Au cœur de Manhattan, très central, avec 5 lignes de métro. La chambre très spacieuse avec vue sur l'ESB . Au départ, la chambre attribuée était sombre et petite, mais on a demandé à changer et pour seulement 15$ de plus par jour, on nous a proposé une grande chambre avec vue parfaite. Personnel très gentil et à l'écoute 

Business response:

Dear Comeau, We're delighted to hear that you enjoyed our hotel's ideal location and the beautiful view from your room! Being in the heart of Manhattan with easy access to multiple subway lines is indeed a great convenience for our guests. We're glad that our staff was able to accommodate your request for a room change and that you found them kind and attentive. Your feedback about the dated aspects of the hotel and noise from neighboring rooms is appreciated, and we'll take it into consideration as we work to improve our fa... read more

Weena's profile image
9 months ago

Pleasant 

Jean's profile image
9 months ago

5 jours sympas à NY L’emplacement dans Manhattan . 

Business response:

Dear Jean, We're glad you had a pleasant five-day stay in New York! Our Manhattan location is a great advantage for our guests, providing easy access to all the attractions and activities the city has to offer. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future! Please let us know if there's anything else we can do to make your next visit even better. We're here to help! Regards, Heritage Hotel New York City Management 

Juan's profile image
9 months ago

Wonderful Ubicación ideal y buen trato 

Business response:

Dear Juan, We're delighted to hear that you found our hotel in an ideal location and received good treatment during your stay! Providing excellent service and a convenient location are top priorities for us. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another enjoyable stay! Regards, Heritage Hotel New York City Management 

Willy's profile image
9 months ago

Wonderful La salle de bain n'était 0as propre. Il restait beaucoup de poils sur la cuvette des toilettes et dans la douche. L'emplacement 

Business response:

Dear Willy, We're sorry to hear about the cleanliness issues you experienced in the bathroom during your stay. This doesn't meet our usual standards, and we're sorry for any inconvenience caused. We'll address this with our housekeeping team to ensure it doesn't happen again. Thank you for bringing it to our attention, and we hope you'll give us another chance to provide you with a better experience. Sincerely, Heritage Hotel New York City Management 

Ana's profile image
9 months ago

Very Good 

Valentinadellernia's profile image
Valentinadellernia 
9 months ago

Ottimo rapporto qualità prezzo in piena Midtown Le pulizie della stanza sono su richiesta, ma quando abbiamo chiesto il servizio ci hanno solo cambiato asciugamani e lenzuola, pavimento e bagni non erano stati puliti. Poche prese per la corte elettrica. La posizione eccellente, in Midtown zona Nomad, vicinissima a molte fermate della metropolitana, numerose attrazioni ed a soli 15 minuti a piedi dalla Penn Station 

Business response:

Dear Valentina, We're pleased to hear that you found our hotel to be excellent value for money and appreciated its location in Midtown Nomad, close to many attractions and metro stops. However, we're sorry for your trouble with the room cleaning service. This differs from our usual standards, and we'll address this with our housekeeping team to ensure it doesn't happen again. We also appreciate your feedback about the need for more outlets for electrical devices. Thank you for staying with us, and we hope to have the opportu... read more

Frequently asked questions about Heritage Hotel

How is Heritage Hotel rated?

Heritage Hotel has a 4.1 star rating with 5,514 reviews. 

When is Heritage Hotel open?

Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.