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Heritage Hotel

4.1
  • Hotels
  • New York, NY

About this business

HospitalityHotels

Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room. 

Location details

18 W 25th St, New York, NY, 10010, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.15,514 reviews
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Elisabetta's profile image
Elisabetta 
9 months ago

Pleasant 

Benoît's profile image
9 months ago

Très satisfait! Rien Hôtel, offrant un excellent rapport qualité prix, très bien situé dans Manhattan! 

Business response:

Dear Benoît, We're delighted to hear that you were very satisfied with your stay. Our top priorities are providing excellent value for money and a convenient location in Manhattan. Thank you for choosing to stay with us, and we're glad that everything met your expectations. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We appreciate your feedback! Regards, Heritage Hotel New York City Management 

Dubois's profile image
9 months ago

Top Un peu de rénovation serait bienvenu au niveau des portes où on entend les allers et venues des voisins et le claquement des portes anti coupe feu. L'emplacement, le rapport qualité prix, la disponibilité du personnel, le confort de la literie, les équipements de la chambre 

Business response:

Dear Dubois, We're thrilled to hear that you enjoyed your stay and found our hotel to be top-notch! Providing a great location, value for money, and excellent service are our top priorities. Thank you for your feedback regarding the room amenities and the comfort of our bedding. We appreciate your suggestion for renovations to address noise from neighboring rooms and slamming fire doors. We'll take this into consideration to improve our guests' experience. We look forward to welcoming you back in the future! If there's anyth... read more

Henrik's profile image
9 months ago

Pleasant "old style" hotel with some minor flaws but over all a fine place with a good location. Overall a pleasant hotel with " New York prices ". I listed a few negative things above but nothing that will keep you from coming back. The Heritage is from 1902 but why update too much and loose the atmosphere from yesterday . If you are into antiques visit the outdoor markets just outside the hotel on weekends. This is a 120 year old hotel in the Flatiron district. Very easy to access with subway and buses. The pleasant Madiso... read more

Business response:

Dear Henrik, We're glad you found our hotel to be a pleasant place to stay with a good location! Our historic hotel in the Flatiron district aims to provide a unique experience for our guests. Thank you for your feedback about the room amenities and the surrounding area. We appreciate your suggestions for budget-friendly breakfast options nearby. We apologize for any inconvenience regarding the toilet seat, TV reception, and the need to reset the WiFi. We understand your concerns about the elevator speed and noise from other... read more

Dina's profile image
9 months ago

Good Es ließ sich nur ein Fenster öffnen und alles ist sehr hellhörig. Das Personal war sehr nett und die Lage ist auch recht gut. Wenn man nur zum Schlafen da ist, reicht die Zimmergröße vollkommen aus. 

Business response:

Dear Dina, We're delighted you found our staff very nice and our location quite good. Your comfort is important to us, and we're glad that the room size met your needs for a good night's sleep. We apologize for any inconvenience caused by noise and the limited window options. Your feedback is valuable, and we'll address these issues to improve our guests' experience. Thank you for choosing to stay with us, and we hope to welcome you back for a quieter and more enjoyable stay in the future. Regards, Heritage Hotel New York Ci... read more

Victoria's profile image
9 months ago

Exceptional 

Mario's profile image
9 months ago

Exceptional La nostra camera affacciava all'interno e non avevamo una buona veduta, ma almeno era silenziosa di notte. La posizione era perfetta!!! A due passi da Madison Square e la Metro! Piacevole anche raggiungere Time Square a piedi (20 minuti) passando davanti a l'Empire. 

Business response:

Dear Mario, We're thrilled to hear that you enjoyed our hotel's perfect location within walking distance of Madison Square, the Metro, and even Times Square! Providing convenience for our guests is a top priority, and we're delighted that our location enhanced your stay in New York City. While we regret that your room didn't offer a great view, we're glad that you found it quiet at night. Ensuring our guests have a comfortable and restful stay is important to us, and we're pleased that we could provide that for you. Thank yo... read more

Isabella's profile image
9 months ago

Top Het mocht wel iets schoner, er zat gesmolten chocolade vlek op de vloer en een beetje stoffig. Lift duurde soms ook erg lang, maar er was een trap dus dat was prima te doen. Heel centraal gelegen, prima buurt. Supermarkt en apotheek in de buurt. Metro en treinstation dichtbij. Je kan voor schone handdoeken etc. altijd vragen ook zijn er oordoppen beschikbaar, maar geen geluidsoverlast van buiten gehad. De medewerkers zijn zo enorm vriendelijk en hartelijk!!! 

Business response:

Dear Isabella, We're thrilled you enjoyed our hotel's central location, friendly staff, and convenient amenities like nearby supermarkets and pharmacies. Your comfort is important to us, and we're glad you found our provision of fresh towels and earplugs helpful. We apologize for any cleanliness issues you encountered and will address them promptly. Additionally, we appreciate your patience with the elevator and are glad the staircase provided an alternative. Thank you for your feedback; we look forward to welcoming you back... read more

Aidan's profile image
9 months ago

Excellent location, staff and value for money. The lighting in the room was poor (but good in the bathroom), with the 'view' into a shabby lightwell; but the latter comes with an old building of this type. Excellent staff, excellent location, excellent price. It's a 1903 building with some parts of the original decor surviving, which gives it loads of character. It was great for one of the receptionists to remember us from 12 months previously. 

Business response:

Dear Aidan, We're thrilled to hear you had such a positive experience during your stay with us! Providing excellent service, a convenient location, and great value for money are top priorities for us, and we're glad we could meet your expectations in these areas. It's wonderful that you appreciated the character of our historic building and that our staff made your stay memorable by remembering you from a previous visit. We apologize for any inconvenience caused by the poor lighting in the room and the view into the light we... read more

Frequently asked questions about Heritage Hotel

How is Heritage Hotel rated?

Heritage Hotel has a 4.1 star rating with 5,514 reviews. 

When is Heritage Hotel open?

Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.