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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pleasant
Wonderful La recepción del hotel es pequeña y a veces pueda estar muy congestionada de gente. La ubicación es buena y la habitación muy limpia. Te permiten dejar tu equipaje en forma gratuita si llegas antes de la hora de checkin, el personal muy amable.
Business response:
Dear Xavier, We're delighted you appreciated our convenient location, clean rooms, and friendly staff! Providing a welcoming and accommodating experience for our guests is our priority, and we're glad we could assist you with leaving your luggage before check-in. However, we apologize for any inconvenience caused by congestion at the reception area. We'll take your feedback into consideration to improve our guest experience and ensure a smoother check-in process in the future. Thank you for choosing to stay with us, and we h... read more
Für ein paar Tage war das Hotel in Ordnung Zimmer sind etwas älter, Betten aber bequem. Wir hatten Glück mit wärmeren Temperaturen, kann mir aber vorstellen, dass es ziemlich kalt sein wird in den Wintermonaten bei diesen undichten Fenstern. Reinigung erfolgt nur nach Aufforderung Gute Lage in New York, alles sehr gut zu erreichen. Mehrere Supermärkte und Möglichkeiten um was Essen zu gehen in direkter Umgebung. Das Personal war hilfsbereit, es hat alles reibungslos geklappt
Business response:
Dear Sascha, We're glad to hear that you found our hotel suitable for your stay in New York City! Our convenient location and nearby amenities aim to provide a hassle-free experience for our guests, and we're pleased that our staff were helpful and ensured everything ran smoothly for you. While we're happy you found the beds comfortable, we apologize for any inconvenience caused by older rooms and potential drafts from the windows. We appreciate your feedback and will take it into consideration for future improvements. Addit... read more
Exceptional
Staff do hotel muito atencioso e Hotel com custo benefício otimo A limpeza do quarto poderia ser melhor Ponto alto do Hotel é a localização
Business response:
Dear Maura, We're pleased you appreciated our attentive staff and found our hotel to offer great value for your stay. Thank you for highlighting the location as a high point of your experience. Your feedback regarding the cleanliness of the room is important to us, and we apologize for any shortcomings you encountered. We'll be sure to address this with our housekeeping team to ensure that future guests enjoy a pristine environment. We hope to have the opportunity to welcome you back and provide an even better experience in ... read more
Very Good
Overall it was a good stay No window view, just dark wall of the building. We could hear the neighbors door opening and closing, their conversation at times too. Small towels, very few and no washcloths. There were 2 steps to get to the small bathroom. Location was excellent! Close to the park, restaurants, and shopping areas. Service was good too. We were lucky to get a free parking spot right by the hotel on Saturday night.
Business response:
Dear Malgorzata, Thank you for sharing your experience with us. We're pleased you enjoyed our hotel's excellent location andthe convenient amenities nearby. It's great to know that you found our service to be good and were able to secure a free parking spot during your stay. We apologize for any inconvenience caused by the lack of window view and noise from neighboring guests. Your feedback regarding the towels and bathroom accessibility is valuable to us, and we'll certainly take it into consideration for future improvement... read more
Good Habitaciones muy pequeñas La ubicación es muy buena
Business response:
Dear Antonella, We're glad you found our hotel's location to be convenient. We understand that room size is necessary, and we apologize if the accommodations didn't meet your expectations. Your feedback is valuable to us, and we'll take it into consideration as we strive to improve our guests' experiences. If you decide to stay with us again, please don't hesitate to reach out to our staff, and we'll do our best to accommodate your preferences. Thank you for sharing your thoughts with us. Regards, Heritage Hotel New York Cit... read more
Wonderful Excellent location, no frills hotel but great value for money, clean rooms, comfortable beds and friendly staff.
Business response:
Dear Anna, We're thrilled you had an excellent experience at our hotel! Providing great value for our guests is a top priority for us, and we're delighted that you found our location convenient, our rooms clean, our beds comfortable, and our staff friendly. Your satisfaction is our greatest reward, and we look forward to welcoming you back for another enjoyable stay in the future! Regards, Heritage Hotel New York City Management
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,514 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.