This profile has been claimed by the business owner or representative.
Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Good
Excelente experiencia. Lo recomiendo totalmente. Absolutamente nada. Habitación de tamaño mayor al esperado según los comentarios. Quedé gratamente sorprendido por el tamaño y la comodidad de la habitación. Todo muy limpio y sin queja alguna. La ubicación también fue otro punto a favor. Es mi segunda vez en New York y si hay algo que vale la pena hacer es caminar y gracias a la ubicación del hotel prácticamente no tuve necesidad de usar metro. Llegue un domingo y las dos recepcionistas que me recibieron fueron en extremo ama... read more
Business response:
Dear Daniel, Thank you for your glowing review! We're thrilled to hear that you had an excellent experience during your stay with us and that you would recommend our hotel. It's lovely to know that you were pleasantly surprised by the size and comfort of the room and that everything was clean to your satisfaction. We're glad our location was convenient for exploring New York City on foot and that our friendly receptionists made you feel welcome upon arrival. We appreciate your understanding that while our hotel may be old, i... read more
Wonderful RAS L’emplacement et la gentillesse des hôtes
Business response:
Dear Francoise, We're thrilled to hear that you appreciated our hotel's location and the kindness of our hosts during your stay. Ensuring a pleasant and welcoming experience for our guests is our top priority. Thank you for your positive feedback! If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon! Regards, Heritage Hotel New York City Management
L'héritage hôtel un lieu privilégié Un des matelas était assez inconfortable L'emplacement idéal pour rayonner sur la ville. La propreté des chambres notre vue sur l'empire state building
Business response:
Dear Eric, We're delighted you enjoyed your stay at The Heritage Hotel! Our prime location makes it easy to explore the city, and we're glad you found the rooms clean with a view of the state building. However, we apologize for any discomfort caused by one of the mattresses. Your feedback is important to us, and we'll take care of this issue as soon as possible to ensure all our guests have a comfortable stay. Thank you for choosing our hotel, and we hope to welcome you back for another great experience! Regards, Heritage Ho... read more
Plus que correct. Aucun souci Pour le wifi la connexion n'est pas sécurisée et n'a pas permis par exemple de charger les booarding pass Très bien situé. Bon accueil.
Business response:
Dear Catherine, We're pleased you found our hotel's location tremendous and received a warm welcome during your stay. However, we're sorry for any trouble with the Wi-Fi connection not being secure and not allowing you to perform specific tasks such as charging your boarding pass. Your feedback is valuable, and we'll look into improving our Wi-Fi services to ensure a more seamless experience for our guests. Thank you for bringing this to our attention, and we hope to welcome you back in the future. Regards, Heritage Hotel Ne... read more
je recommande vieillot emplacement idéal chambre sobres mais literie confortable personnel agréable
Business response:
Dear Angélique, Thank you for your recommendation! We're pleased you found our location ideal and our staff friendly. We strive to provide comfortable bedding to ensure our guests a good night's sleep. We appreciate your feedback about the room and will consider it as we continue to improve. Please let us know if there's anything else we can do to make your next stay even better. We look forward to welcoming you back! Regards, Heritage Hotel New York City Management
Super séjour en famille, point fort sur le personnel et la localisation Chambre fatiguée, fenêtre très mal insonorisé Amabilité de l’accueil Localisation idéale
Business response:
Dear Aurelie, Thank you for your feedback! We're delighted to hear that you had a great family stay and appreciated our staff's friendliness and our ideal location. We apologize for any inconvenience caused by the tired room and poorly soundproofed window. Your feedback is important to us, and we'll work to address these issues to ensure a better experience for our guests. If there's anything else we can do to improve your stay, please don't hesitate to let us know. We hope to welcome you back again soon! Regards, Heritage H... read more
Very Good
Good Väldigt lyhört, rummet kändes gammalt och ofräscht. Blev inte klok på acn sen upplevdes fönsterna som supertunna, att allt utanför var inne i rummet. Hade dock inte så höga förväntningar med tanke på priset för ett hotellrum i New york. Helt ok för pris med bra läge Läget är toppen. Trevlig receptionist, mindre trevlig personal som uppehöll sig i matsalen, vet inte vad deras roll var men att sitta och rapa rakt ut bland folk som äteroch se på film på telefonen högt på högtalare är inte 5/5
Business response:
Dear Nadine, We're glad you appreciated our great location and found our receptionist friendly. However, we apologize for the behavior of the staff in the dining room. We'll address this issue with our team to ensure it doesn't happen again. We're also sorry that the room felt old and stale and that the AC and windows didn't meet your expectations. Your feedback is valuable; we'll work to improve in these areas. Thank you for staying with us and understanding the price and location. We hope to give you a better experience. R... read more
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,514 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.