This profile has been claimed by the business owner or representative.
Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pleasant The bedroom and bathroom: old, broken windows,… Kindness of employees, location, calm area
Business response:
Dear Alexandre, We're glad you appreciated our employees' kindness and that our hotel's location is in a calm area. However, we apologize for any inconvenience caused by the condition of the bedroom and bathroom, including broken windows. Your feedback is important to us, and we will address these issues as soon as possible to ensure a more comfortable and enjoyable experience for our guests in the future. Thank you for bringing these matters to our attention, and we hope to welcome you back for an improved stay. If there's ... read more
Exceptional
Good
It was fantastic The staff, the bed was so comfortable.
Business response:
Dear Derek, We're thrilled to hear that you had a fantastic experience with us! We appreciate your positive feedback, and we're thrilled to hear that you found our staff accommodating and enjoyed the comfort of our beds. Your satisfaction is our priority, and we appreciate your positive feedback. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic experience in the future! Regards, Heritage Hotel New York City... read more
Pleasant Localisation, very close to the centre.
Business response:
Dear Kosińska, We're glad to hear you found our location convenient! Being close to the center makes it easy to explore the area. If there's anything else we can assist you with during your stay, please don't hesitate to let us know. We want to ensure you have a comfortable and enjoyable experience with us. Regards, Heritage Hotel New York City Management
Wonderful Las habitaciones son pequeñas aunque funcionales. El resguardo de maletas genera costo Muy buena ubicación, habitación limpia y camas cómodas, tiene elevador
Business response:
Dear Maria, Thank you for your feedback! We're glad you appreciated our convenient location, clean rooms, comfortable beds, and the presence of an elevator for added convenience. We understand your concern about the room size and the cost associated with luggage storage. We'll certainly consider your comments because we want to improve our services. If there's anything else we can help you with, please don't hesitate to let us know. We hope to welcome you back in the future! Regards, Heritage Hotel New York City Management
Very Good
Good Close to public transport even if walking. Helpful staff
Business response:
Dear Mihai, We're delighted that you found our hotel conveniently located near public transportation and that our staff provided helpful assistance during your stay. Our priority is always ensuring our guests have easy access to transportation options and receive excellent service. Please don't hesitate to reach out with any other needs or questions. We appreciate your feedback and hope to welcome you back again soon! Regards, Heritage Hotel New York City Management
Good
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,514 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.