This profile has been claimed by the business owner or representative.
Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good
Very Good
Good El hotel esta un poco viejo, necesita una renovación. El ascensor es muy lento. La ubicación excelente.
Business response:
Dear Miren, Thank you for your feedback. We're pleased to hear you enjoyed our excellent location. We apologize for any inconvenience caused by the hotel's age and the slow elevator. Your comments are valuable, and we'll consider them as we strive to improve our facilities. We appreciate your understanding and hope to welcome you back in the future. Regards, Heritage Hotel New York City Management
Wonderful La climatisation un peu bruyante Hôtel idéalement placé, personnel très sympathique, chambres très propres.
Business response:
Dear R, Thank you for choosing to stay with us and for sharing your feedback. We're delighted you found our hotel ideally located, our staff friendly, and our rooms very clean. Providing a comfortable and welcoming experience for our guests is our top priority. We apologize for any inconvenience caused by the noise from the air conditioning unit. Your feedback is valuable to us, and we will look into ways to address this issue to ensure a more peaceful stay for our guests. We appreciate your understanding and hope to have th... read more
Very Good
Good
Pleasant Los servicios son muy limitados: la limpieza diaria está incluida pero hay que pedir el día anterior si quieres que vengan a limpiar la habitación, y pueden pasar por la mañana o hasta la noche. No reponen artículos de baño, para una estancia de 5 noches fue muy muy justo. La limpieza es correcta, sin más. La ubicación es perfecta, en pleno centro de Manhattan. Es algo muy complicado de encontrar a este precio. El hotel es suficiente para llegar a dormir, sin más. Sencillo pero lo que se espera viendo las fotos. Per... read more
Business response:
Dear Aurore, Thank you for sharing your experience with us. We're glad you found our hotel's location perfect for your needs and that our staff was friendly and helpful. We apologize for the initial room allocation issue. We're pleased that we were able to accommodate your request for a better room. We appreciate your feedback regarding our limited services and cleanliness standards. We'll review these areas to ensure we're meeting our guests' expectations. We're grateful for your patronage and hope to welcome you back for a... read more
Preislich gut, alles in die Nähe, schnell erreichbar Fenster so schmutzig das du nichts sehen kannst, undicht, Kälte kommen durch. Die Türe am Gang so laut Tag und nacht Personal war freundlich.
Business response:
Dear Jadranka, Thank you for your feedback. We're glad you found value in our hotel's location and friendly staff. We apologize for the issues with the windows, cold air, and noisy corridor door. Your comments are valuable, and we'll address them soon. We appreciate your understanding and hope to welcome you back for an improved experience in the future. Regards, Heritage Hotel New York City Management
Very Good La stanza era fresca e l'aria condizionata era molto rumorosa, quindi abbiamo dovuto spegnerla di notte. La stanza aveva tutto il necessario:asciugacapelli ,mini frigorifero,bollitore.Su richiesta, gli asciugamani venivano cambiati e la spazzatura veniva portata via.C'era sempre acqua bollente nell'ingresso per preparare il tè o il caffè.
Business response:
Dear Svetlana, We're glad to hear that the room had everything you needed and that our staff were responsive to your requests. We apologize for the inconvenience caused by the noisy air conditioning and appreciate your feedback. If you decide to stay with us again, please let us know of any issues during your stay, and we'll do our best to address them as soon as possible. Thank you for choosing our hotel! Regards, Heritage Hotel New York City Management
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,514 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.