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Greenlight Networks
- Internet Service Providers
- Buffalo, NY
About this business
Greenlight Networks is an ultra-high-speed, broadband service provider, offering residential and small business customers Internet speeds up to a Gigabit per second. They offer fast, affordable, and reliable fiber internet and managed Wi-Fi plans
Location details
150 Lawrence Bell Dr, Buffalo, NY, 14221, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:30 p.m. | |
| Sun | 8:00 a.m. to 6:30 p.m. |
I had lost internet connection. Called GreenLight. The rep noticed that the account was 'blocked' but couldn't understand why, as the account was current. He 'unblocked' the account. Was back up and running within 5 minutes. Excellent. This was and continues to be the only issue I have had in 6 months
Business response:
Thank you so much for your comments! We are so glad that your issues was easily resolved, and while sometimes we are not sure why the equipment locks up, glad we could resolve it quickly and efficiently! Thank you for being part of the Greenlight Network family!
at 6 mos of service my speed is fast and consistent with 100% uptime. greenlight has met and/ or exceeded all of my expectations as well as all promises and claims regarding their service.
Business response:
Thank you ***** for your kind words and positive feedback! We’re thrilled to hear that your experience with Greenlight Networks has met and even exceeded your expectations. Providing fast, reliable service with 100% uptime is exactly what we strive for, and it’s wonderful to know we’ve delivered on that promise. We truly appreciate your support and are grateful to have you as part of the Greenlight community!
Just completing my first year with Greenlight. During that time, I have experienced only one short outage which was within a day or two of my installation and was attributed to the ongoing construction of new lines. I've written previously about how quickly Greenlight addressed this problem. Only other issue was a scheduled maintenance which took me a while to recover from. In fairness to Greenlight, I'm using a commercial grade router which apparently doesn't recover automatically from such outages as easily as residential ... read more
Business response:
Hello ******, we appreciate customers like you! It's awesome to hear that your first year with Greenlight has been so positive! It sounds like Greenlight's service has exceeded your expectations, providing a much smoother internet experience compared to your previous provider. Here's to many more hassle-free years with Greenlight!
Service is great with no issues in my home with all things running off WIFI. HOWEVER when the service is down, there is no immediate up. AND there is no credit provided for loss of service. 24 hours without service crashed everything in my home and no credit is given, per company policy. BAD business practice, you pay a full month but if you don't have service they don't care. Not even when it's an outside wire issue and can't be blamed on something in the house.
Greenlight is awesome. I have worked remote from home since March 2020. Never one single issue with Greenlight. And no issues working remotely and running various other internet apps.
Awesome Internet! Extremely Affordable! Never have had any problems or downtime in 6+ years! Highly Recommended!
Business response:
Thank you for the positive review *****! We are so glad you are enjoying our service!
Service and communication have been exemplary thus far. No complaints - everything just works as promised at the agreed upon speeds.
Business response:
Hello ******* and thank you for the positive review! We are glad you are enjoying the speeds as expected and thank you for being a 2Gig customer!
I have been a customer of Greenlight Networks for almost 5 years now. I am very pleased with their service and am happy I switched to them!
Business response:
*****, thank you for being a long-time customer! We are so happy you are enjoying the speeds and our service!
GREAT SPEED, GREAT PRICE, GREAT CUSTOMER SERVICE, GREAT SERVICE TECHS, BLOWS ********AWAY IN ALL ASPECTS! YOU CAN'T GO WRONG, ITS A NO BRAINER TO SWITCH!
Business response:
Thank you for the kind words *******! So glad you are happy with the speeds and the service!
Frequently asked questions about Greenlight Networks
How is Greenlight Networks rated?
Greenlight Networks has a 4.9 star rating with 55 reviews.
When is Greenlight Networks open?
Greenlight Networks is open now. It will close at 8:00 p.m.