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Happytail Puppies
- Pet Breeders
- Oak Ridge, NC
About this business
Location details
2909 Oak Ridge Rd, Oak Ridge, NC, 27310, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 8:00 a.m. to 9:00 p.m. |
I am so disappointed with every single THOUGHT OF HAPPY TAIL PUPPIES.Uou sold me a sick puppy that I had to decide if I should let her suffer one more minute after inly bringing her into my life 6 days earlier .i sent you vet records and spoke with you and you took advantage of me .you knew ******* HAD THE COCCIDIA ALONG WITH the fact she was under weight and suffered from problems associated with Hypoglycemia that was inherited from her parents .I SENT YOU THE RECORDS AND YOU SENT ME A MESSAGE FOR A REVIEW ON THE DAY I PICK... read more
Business response:
We are truly sorry to hear about the loss of your puppy. We understand how heartbreaking this must be, and our thoughts are with ****** outlined in your signed health guarantee, hypoglycemia is not a condition covered under our health guarantee. At the time ******** left our care, she had undergone routine health evaluations and showed no signs of illness such as Coccidia, nor any indication of hypoglycemia. As with any young puppy, conditions can develop as they adjust to a new home, feeding schedule and stress levels. We t... read more
We did not have a good experience with the training offering Happytail sales. Our puppy was with them for 5 weeks. She came to us matted, not potty trained, not leash trained, did not know any commands. We were told she was not treat motivated so they knew no other way to train her. Dont spend your money on training without understanding exactly what to expect and if you dont get regular updates stop and ask for a refund.
Business response:
Thank you for taking the time to share a review. We're truly sorry to hear that your experience with our training program did not meet your expectations. Our goal is to provide each puppy with a strong foundation. Our team worked consistently with your puppy to be at the level of the 5 week program. As discussed at the time, your puppy showed lower treat motivation, which can make traditional reward based training more challenging. Prior to going home, Happytail Puppies did offer an additional week of complimentary training ... read more
DONT BUY FROM HERE!!! They lie about the condition of the dog and advertise the wrong gender. I recently purchased a mini Goldendoodle last week from this place and they had my puppy listed as a female on the website and on the paperwork they handed me. Well guess what just left the puppy's first vet visit today and my puppy is not a girl it is a MALE! They even said all their puppies are cleared and examined by a licensed vet before leaving their facility how did you get a male and female dogs gender wrong?? No apologies we... read more
Business response:
We sincerely apologize for the gender mishap. While we do our best to ensure all information is accurate, in this case a mistake was made and we completely understand your disappointment. As soon as the issue was brought to our attention, we did offer you the option to exchange the puppy for a female, since that was your original preference. You declined that offer. However, we truly appreciate that you kept the original puppy and giving him a loving home. We are grateful this puppy has found a wonderful home, and we remain ... read more
I brought my new puppy home and not even 1 hour into having him, he had profuse ****** diarrhea. Took him to the vet and he was diagnosed with coccidia, a pretty bad case. He had left there with a bad infection as this would have taken time to become this severe per the vet. We started him on medication. It cost me $165 not even 24 hours into having him. I reached out to inform them number 1 - so other puppies could be treated, and number 2 to see if I could be reimbursed for the vet costs of sending him home with a parasiti... read more
They really dont even deserve a one star. Run dont walk away from this place. When I first picked up my cockapoo she had a moisture rash on her stomach. Obviously from lying in filth.. My dachshund mix who she called a ?*** ****** has had pancreatitis twice and shes not even fat. The cockapoo has a hereditary cancer and was just giving weeks to live, because of the severity of it. This place is indeed a mill. Please do your research on this place before you get a pup or even consider getting one from them.
Business response:
We appreciate your feedback. In reviewing your information we were unable to get details of the puppies' adoptions you are referring to. I do see contact from you in January 2023 for employment opportunities with Happy Tail Puppies that mention adopting puppies from us 6 yrs. ago but no mention of illnesses. We have no documentation nor correspondence from you regarding the issues that are listed in your review. We would be more than happy to speak with you, please send us supporting medical documentation regarding these hea... read more
I am displeased with the service and level of care I have received after receiving my animal. They are nice until you purchase animal and then could care less. BasicallyI bait and switch- get the sale and move on. picked up puppy on a Friday afternoon, took to Vet (********) the very next morning for routine check up to comply with recommended care within first three days and the animal is sick. Puppy was diagnosed with double ear infection, upper respiratory infection and bacterial infection in stomach. I immediately contac... read more
Business response:
We apologize for your incovenience. We do not honor Banfield Vet claims and or diagnosis's per the Health Guarantee that you signed and acknowledged prior to picking your puppy up. Fetch pet insurance is in effect within 24 hrs. of you picking your puppy up. Managment will be more than happy to assist you with filing your claim with Fetch as there is no waiting period for Happytail Puppy customers. Please contact the office at ************ for assistance.
I am displeased with the service and level of care I have received after receiving my animal. They are nice until you purchase animal and then could care less. BasicallyI bait and switch- get the sale and move on. picked up puppy on a Friday afternoon, took to Vet (********) the very next morning for routine check up to comply with recommended care within first three days and the animal is sick. Puppy was diagnosed with double ear infection, upper respiratory infection and bacterial infection in stomach. I immediately contac... read more
The dog was misrepresented. They swore up and down that they were reputable and did not represent puppy *****. A total LIE! I paid more for my dog assuming they were reputable. One year later I have a dog with aggressive neurological problems & physical issues. Such as, she never got her adult teeth. Plus, she has joint problems in her back knees that will require surgery. Its too late now to complain because I love my girl and will do all I can to save her. However, I warn all of you to steer clear of HAPPY TAILS puppies. T... read more
Business response:
Happytail Puppies does its best to breed healthy, disease free and genetic disorder free puppies. We do not have any records or contact from you regarding any of these issues prior to this review. We are sorry to hear that your puppy has medical concerns and wish for the best outcome for your puppy and family.
I purchased two puppies on 8/3/2024. I was told that they had their shots and were healthy. A day later they had ****** diarrhea so I took them to the vet and they were diagnosed with coccidia and giardia. I have spent over $1500 in the past three weeks on vet visits and medication and my entire life has been turned upside down. I do not believe that the shot records and medical history that I was provided are real.. I also am concerned about the rest of the puppies at this facility because it obviously is not a safe, health... read more
Frequently asked questions about Happytail Puppies
How is Happytail Puppies rated?
Happytail Puppies has a 4.5 star rating with 2,416 reviews.
When is Happytail Puppies open?
Happytail Puppies is open now. It will close at 9:00 p.m.