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Heritage Hotel

4.1
  • Hotels
  • New York, NY

About this business

HospitalityHotels

Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room. 

Location details

18 W 25th St, New York, NY, 10010, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.15,512 reviews
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Planetconny's profile image
Planetconny 
2 months ago

Gutes Hotel in guter Lage Was uns nicht so gut gefallen hat, waren die beiden Fahrstühle, die leider sehr langsam sind – da muss man manchmal etwas Geduld mitbringen. Außerdem hätte ein kleines Käffchen morgens to go, wie es in vielen anderen Hotels angeboten wird, das Ganze noch abgerundet. Aber das ist wirklich Jammern auf hohem Niveau, denn insgesamt war der Aufenthalt sehr angenehm. Die Zimmer sind für New Yorker Verhältnisse vollkommen in Ordnung. Sie bieten ausreichend Platz, um sich zu bewegen – etwas, das in der Stad... read more

Business response:

Dear Guest, We're glad you enjoyed the clean, spacious rooms, excellent location, and friendly staff. We appreciate your feedback about the elevators and the lack of breakfast and coffee, and we’ll use it to enhance our offerings. It's great to hear the nostalgic TV setup added a unique touch to your stay! Your kind words highlight our commitment to providing a safe and comfortable stay in the heart of NYC. We hope to welcome you back soon! Regards, Heritage Hotel New York City Management 

Claire's profile image
2 months ago

Very Good 

Eduard's profile image
2 months ago

Exceptional 

Baveli's profile image
2 months ago

Exceptional Θα μπορούσε να ήταν λίγο πιο καθαρά Η περιοχή ήταν σχεδόν στο κέντρο. Προσβάσιμη σε όλα. 

Business response:

Dear Baveli, We're glad you enjoyed the convenient location near downtown. We’ll improve cleanliness to ensure a better experience for all our guests. We appreciate your input and hope to welcome you back soon! Sincerely, Heritage Hotel New York City Management 

Paula's profile image
2 months ago

Perfecto nada, todo fue perfecto todo, la ubicacion, la atencion del personal, siempre habia alguien en recepcion hablando español, nos limpiaban la habitacion cada dia, reponian champu gel crema y papel d sobra, cama comodisima, ubicacion perfecta, simplemente excelente 

Business response:

Dear Paula, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a perfect stay, enjoying the location, the attentive staff, and the daily cleaning. It’s great to know that the amenities and comfort of the room met your expectations. We truly appreciate your kind words, and we look forward to welcoming you back for another excellent experience! Regards, Heritage Hotel New York City Management 

Sara's profile image
2 months ago

Great location, friendly helpful staff Heating. Either cold or hot as it was a manual heater. Location 

Business response:

Dear Sara, Thank you for your feedback! We're so glad you enjoyed the great location and found our staff friendly and helpful. We also appreciate your comments regarding the heating system, and we apologize for the inconvenience of it being difficult to control. We will certainly look into ways to improve the comfort of our guests by addressing this issue. We hope to welcome you back soon! Regards, Heritage Hotel New York City Management 

Marianne's profile image
2 months ago

Fantastische locatie, vriendelijk personeel, zeker voor herhaling vatbaar! De Wifi verbinding van het hotel kan beter, die is wat zwak. Wij (dochter van 32jr, zoon van 30jr en ikzelf moeder) verbleven 5 dagen in New York en hadden een kamer geboekt met drie eenpersoonsbedden. De kamer was heel schoon, bedden waren heel comfortabel waardoor we heerlijk hebben kunnen slapen. De locatie van het hotel is geweldig het ligt hartje Manhattan. Het personeel is zeer klantvriendelijk en behulpzaam, de kamer wordt iedere dag schoongema... read more

Business response:

Dear Marianne, Thank you so much for your thoughtful review! We're delighted to hear that you and your family had a wonderful stay with us and enjoyed the comfort of our clean and spacious room with three single beds. It's great to know you found the beds so comfortable for a good night's sleep and appreciated the daily housekeeping service. Our central Manhattan location is one of our highlights, and we're thrilled it added to your experience, making it easy to explore the city. We're also glad our friendly staff could make... read more

Michael's profile image
2 months ago

was ok but these aspects are enough not to come back at the hotel. PLEASE CHANGE IMMEDIATLY DOORS AND WINDOWS to be fair the most, but the doors and the windows were i guess from 1890, it was unfortunatly cold in the room over night (really cold - we stayed in november and the difference between the room and the outside temperature was not that much). we heard all of what the room next to us was talking, watching and even more. 

Business response:

Dear Michael, We sincerely apologize for the issues you encountered during your stay. We understand how uncomfortable it must have been to experience the cold temperatures in your room and the noise from the neighboring room. We greatly appreciate your feedback regarding the doors and windows, and we will certainly look into upgrading them to improve insulation and soundproofing. We value your comments and are committed to making necessary improvements. Thank you for bringing this to our attention, and we hope you’ll conside... read more

Benjamin's profile image
2 months ago

Prijs/kwaliteit om NYC te bezoeken. De ligging, dicht bij de metro. Ook geen lawaaihinder. 

Business response:

Dear Benjamin, Thank you for your feedback! We're glad to hear that you found the location convenient, with easy access to the metro and a peaceful atmosphere. We aim to provide good value for our guests, and we're happy it worked well for your NYC visit. We hope to welcome you back for another great stay! Regards, Heritage Hotel New York City Management 

Frequently asked questions about Heritage Hotel

How is Heritage Hotel rated?

Heritage Hotel has a 4.1 star rating with 5,512 reviews. 

When is Heritage Hotel open?

Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.