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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wonderful
Very good Wi-Fi was a nightmare. Broke down every 2-3 Minutes. Pretty much nearby a lot of cool places which can be reached in walking distance. Metro just around the corner. Staff was very nice.
Business response:
Dear Mario, Thank you for your positive feedback about our convenient location and friendly staff. We're pleased to know that you found the hotel to be in close proximity to various attractions and the metro. However, we apologize for the Wi-Fi issues you encountered. Your feedback is valuable, and we'll address this concern to ensure a more seamless experience for our guests in the future. We appreciate your understanding and hope to welcome you back for an improved stay. Regards, Heritage Hotel New York City Management
Exceptional
Very Good
Heritage Hotel fue la mejor elección en NYC No tiene closet o lugar cómodo para colocar la ropa o equipaje y tampoco microhondas. El hotel es muy bonito, está muy bien ubicado, cerca de restaurantes de comida y cerca de las estaciones de trenes que dan acceso a los diferentes lugares de interés. Tiene buena calefacción y está muy limpio. Personal habla inglés y español, comunicación clara y efectiva. No había mucho ruido en el lugar a pesar de ser un área concurrida. Cerca de la tienda de Harry Potter...! Para mi familia y p... read more
Business response:
Dear Ximora, Thank you for your positive review! We're thrilled to hear that you found Heritage Hotel to be the best choice in NYC for your stay. We appreciate your compliments on the location, cleanliness, and the effectiveness of communication with our bilingual staff. It's wonderful to know that you had a comfortable and enjoyable experience. We've noted your feedback about the lack of closet space and a microwave, and we'll consider it for future improvements. We look forward to hosting you and your family again for anot... read more
Ok for a short stay. The room was standard NYC. Small and dingy with an air conditioner that rattled all night but we got what we paid for. Very very noisy in the hallway with the fire doors constantly slamming. No biggy though. We wore earplugs. Great location. Very close to subway and a 20 min walk to anywhere. Staff very friendly and helpful.
Business response:
Dear Linda, Thank you for taking the time to share your experience. We're pleased to hear that you appreciated our great location and the friendliness and helpfulness of our staff. We apologize for any inconvenience caused by the size and condition of the room, as well as the noise in the hallway. Your feedback is important, and we'll use it to address and improve upon these issues. We appreciate your understanding and hope to have the opportunity to welcome you back for an even more comfortable stay in the future. Regards, ... read more
Very Good
חמוד ללילה או שניים לא יותר. החדרים קטנים, הקירות דקים מאוד. יכולתי לשמוע את החדרים הסמוכים אליי בבירור, מה גם שבתוך החדר שלי הייתה דלת לחדר הסמוך. :/ היה לי אורח שלא הורשה להכנס ללא תעודת זהות שזה מעולם לא קרה לי. המיקום היה מעולה, הייתה עמדת תה שזה נחוץ בימיה הקפואים של ניו יורק. היה חימום שניתן לשלוט בו בחדר, זה היה נהדר.
Business response:
Dear Eve, Thank you for sharing your experience. We're pleased to hear you appreciated our convenient location and the amenities like the tea station and controllable heating. However, we apologize for any inconvenience caused by the size of the rooms and the thin walls. Your feedback is valuable, and we'll use it to improve our guest experience. Regarding the ID policy, we prioritize the safety of our guests, and we regret any inconvenience it may have caused. We appreciate your understanding and hope to welcome you back fo... read more
Wonderful Etwas in die Jahre gekommen, aber wer nur zum schlafen im Hotel sein will macht hier alles richtig! Sehr freundliches Personal, tolle Lage, gutes Preis-Leistungs Verhältnis.
Business response:
Dear Alexander, Thank you for your positive feedback! We're delighted to hear that you found our staff friendly, appreciated our great location, and found good value for your money. We understand the comments about the hotel being somewhat dated, and we appreciate your understanding. We're glad to be the right place for a comfortable night's sleep. Your satisfaction is important to us, and we look forward to welcoming you back for another pleasant stay in the future! Regards, Heritage Hotel New York City Management
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,515 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.