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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Good
Good
Good
Location is the best. Accommodations not that good I asked for cleaning 3 times, only in the 4th the did. Before check out I sent a message using booking app for a late check out and them, the night before, I called the front desk to make sure and I was told it was ok after he checked the availability. At the end they charged me for the late check out and they told me the employee wasn’t supposed to say that. This is the best location in NY with all the Chelsea attractions nearby. The bed is comfortable
Business response:
Dear Andre, Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you experienced during your stay. We appreciate your positive comments about the location and the comfortable bed. However, the issues with cleaning and miscommunication about late check-out are not acceptable. We're addressing these concerns internally to prevent a recurrence. If there's anything we can do to make amends, please let us know. We value your feedback and hope to have the opportunity to provide a better ex... read more
Wäre beim nächsten Trip nach Manhattan gleich meine erste Wahl. Die Air Condition war ziemlich aufdringlich: 2 min an, 2 min aus, dann wieder 2 min an und nach 2 min wieder aus, usw. Man muss einfach sehr schnell einschlafen Ruhiges Zimmer - sowohl von draußen als auch von drinnen, gute Matratzen, im Vergleich zu anderen günstigen Hotels in NY ein relativ großes Zimmer zu annehmbarem Preis und freundliches sowie höfliches Personal.
Business response:
Dear Robert, Thank you for your positive feedback! We're delighted to hear that our quiet rooms, comfortable mattresses, spacious accommodations, and friendly staff left a favorable impression. We apologize for any inconvenience caused by the air conditioning pattern and appreciate your understanding. Your insights are valuable, and we look forward to welcoming you back on your next trip to Manhattan. Regards, Heritage Hotel New York City Management
Hotel con estupenda relación calidad precio y muy céntrico Todo estuvo bien Alojamiento muy céntrico, se puede llegar perfectamente caminando desde el Empire State en 10-15 minutos. Buena relación calidad precio. Estaba limpio. La calefacción funcionaba bien, y la ducha también. Personal muy amable y permiten dejar las maletas el último día para disfrutar de la ciudad hasta que te vas. 100% recomendable.
Business response:
Dear Javier, We're thrilled to hear that you had a positive experience during your stay! It's great to know that you found the hotel very central, clean, and good value for money. We appreciate your comments about the functioning heating, shower, and friendly staff. We're glad we could contribute to a seamless experience, and we look forward to welcoming you back in the future. Thank you for the recommendation! Regards, Heritage Hotel New York City Management
Very Good
Very Good
Good Pulizia non al top, struttura molto semplice ma Non ci aspettavamo niente di diverso. Posizione, letto super comodo, staff gentile
Business response:
Dear Stefano, Thank you for your review. We're pleased to hear that you enjoyed our central location, super comfortable bed, and encountered friendly staff. We appreciate your understanding regarding the basic structure and acknowledge your feedback about cleaning. Your comments are important to us, and we'll work to improve in that area. We hope to have the opportunity to welcome you back for another stay, providing an even better experience. Thank you for choosing us. Regards, Heritage Hotel New York City Management
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,515 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.