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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Exceptional I like everything Everything
Business response:
Dear Jorge, We're thrilled to hear that you enjoyed everything during your stay! Thank you for your positive feedback. It's always a pleasure to provide a satisfying experience. We look forward to welcoming you back for another great stay in the future. If you have any specific comments or suggestions for improvement, feel free to share them. Safe travels! Regards, Heritage Hotel New York City Management
perfect nothintg every thing went better than expected could find no fault and hope to stay here for many years to come.
Business response:
Dear John, We're thrilled to learn that your stay exceeded expectations, and we appreciate your positive feedback. It's our goal to provide exceptional experiences, and we look forward to hosting you for many more years to come. If there's anything specific you enjoyed or any suggestions you have, please feel free to share. We value your continued patronage and wish you many more enjoyable stays with us. Thank you! Regards, Heritage Hotel New York City Management
Good
Very Good Great location near subways family room plenty big for family of five walking distance for many of the big shops people want to visit
Business response:
Dear Declan, We're thrilled to know you enjoyed our great location, especially its proximity to subways and major shops. It's fantastic that our family room was spacious enough for your party of five. We appreciate your positive feedback and are delighted to have contributed to a pleasant stay. Should your travels bring you back, we look forward to hosting you and your family again! Regards, Heritage Hotel New York City Management
Very Good Wonderful position; well served by tube
Business response:
Dear Nicola, We're delighted to hear that you enjoyed the convenient location of our hotel, well-served by the tube. Thank you for choosing to stay with us. If there's anything specific you loved about your experience or any suggestions you have for improvement, we'd love to hear more. We look forward to welcoming you back for another positive stay in the future! Regards, Heritage Hotel New York City Management
Good
conveniently located but expensive for a bare-bones experience. Toilet needed repairs. Lighting was hospital-like and jarring. Zero decorations on walls. Beds were cheap and uncomfortable. fold-out couch was internally damaged with cushioning missing. Overall the room felt very cheap; reminded me of $50 motels while traveling in rural Mexico. Elevator was extremely and laughably slow. Friendly, helpful staff and check-in was easy. Room was very tidy and clean. Location was very convenient and easily accessible. Shower tile w... read more
Business response:
Dear Dave, We appreciate your detailed feedback. While we're glad to hear positive comments about the friendly staff, easy check-in, cleanliness, and convenient location, we apologize for the issues you encountered, such as the need for repairs, uncomfortable beds, and room aesthetics. Your input is valuable, and we will address these concerns to enhance the overall guest experience. We hope to have the opportunity to improve upon these aspects during your next visit. Thank you for sharing your thoughts. Regards, Heritage Ho... read more
Emplacement parfait Chauffage bruyant, absence de petit déjeuner L’emplacement, personnel aimable et prévenant
Business response:
Dear Serge, We're thrilled to hear that you found our location to be perfect and appreciated the friendly and considerate staff. We apologize for any inconvenience caused by the noisy heating and the absence of breakfast. Your feedback is important, and we'll take it into consideration to enhance the overall guest experience. Thank you for choosing us, and we hope to welcome you back for an even more enjoyable stay in the future. Regards, Heritage Hotel New York City Management
Good Location is good.
Business response:
Dear Kenji, We're pleased to hear that you found the location to be good! If there's anything specific you enjoyed or any suggestions you have, feel free to share. We appreciate your feedback and look forward to hosting you again for an even better experience in the future. Thank you for choosing us! Regards, Heritage Hotel New York City Management
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,515 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.