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Heritage Hotel

4.1
  • Hotels
  • New York, NY

About this business

HospitalityHotels

Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room. 

Location details

18 W 25th St, New York, NY, 10010, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.15,515 reviews
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Michael's profile image
a year ago

Zentrale Lage, schöne Räumlichkeiten. Sehr kalt und laut, die ganze Nacht durch Verkehr auf der Straße. Gegen Kälte gibt es eine Klimaanlage, die aber auch wieder entsprechend laut ist. Zimmer war größer als erwartet und hatte einen hervorragenden Ausblick aufs Empire State Building. Badezimmer war schön. 

Business response:

Dear Michael, We're pleased to hear that you enjoyed the central location, nice rooms, and the unexpected spaciousness with an excellent view of the Empire State Building. We apologize for the inconvenience caused by the cold and noise. Your feedback is valuable, and we'll work to address the heating and noise issues to enhance your comfort during future stays. Thank you for sharing your experience, and we hope to welcome you back for an improved visit. Regards, Heritage Hotel New York City Management 

Carlos's profile image
a year ago

Magnífica ubicación Lo pequeñas de las habitaciones. Una King Size para 4 es muy pequeña La ubicación 

Business response:

Dear Carlos, Thank you for highlighting the great location of our hotel. We appreciate your feedback regarding the room size, and we apologize if it didn't meet your expectations. Your comments are valuable, and we'll take them into consideration as we strive to enhance our guests' experience. If there's anything specific you'd like to share or if there's a way we can make it up to you, please let us know. We hope to have the opportunity to welcome you back for an improved stay. Regards, Heritage Hotel New York City Manageme... read more

Emilio's profile image
a year ago

Pleasant 

Ralf's profile image
a year ago

Typisches Städtetriphotel. Zimmer ist dunkel. Ausblick aus dunklen Innenhof und unmittelbare Hauswand (Zimmer befand sich im 5. Stock). Zimmer klein. Matratze deutlich durchgelegen. Fönhalterung war locker. Ruhiges Zimmer, da nicht zur Straßenseite. Kofferaufbewahrung am Abflugstag (gg Gebühr 2 $ pro Gepäckstück). Lage top - 5 Minuten Gehweg zur nächsten Subwaystation. Personal hilfsbereit. Hotel für Städtetrip empfehlenswert. Verschiedene Sehenswürdigkeiten in Laufnähe. Zimmerservice auf Wunsch mit Ankündigung von einem Tag... read more

Business response:

Dear Ralf, Thank you for sharing your detailed feedback. We're pleased to hear you found the hotel suitable for a city break with a quiet room, helpful staff, and an excellent location. We appreciate your comments on room features and conditions, and we'll address them to enhance our guests' experience. Your insights are valuable, and we hope to welcome you back for an improved stay in the future. Thank you for choosing our hotel. Regards, Heritage Hotel New York City Management 

Marco's profile image
a year ago

Wonderful Struttura fatiscente internamente Posizione ottimale 

Business response:

Dear Marco, We appreciate your feedback regarding the excellent location. However, we apologize for any inconvenience caused by the crumbling structure inside. We take such concerns seriously and will work to address and improve the structural issues. Your comments are valuable, and we aim to provide a better experience for our guests. If there's anything specific you'd like to share or if there's a way we can make it up to you, please let us know. Thank you for bringing this to our attention. Regards, Heritage Hotel New Yor... read more

Giammarco's profile image
Giammarco 
a year ago

Good Avrebbe bisogno di una piccola ristrutturazione e più attenzione alla pulizia (capelli in bagno) La posizione è a dir poco perfetta. Centralissimo. 

Business response:

Dear Giammarco, Thank you for your feedback. We're thrilled to hear that you found the location perfect and very central. We appreciate your observations about the need for renovation and improved cleaning. Your comments are valuable, and we'll address these issues to enhance our guests' experience. We apologize for any inconvenience and hope to have the opportunity to welcome you back with improvements in the future. Thank you for bringing this to our attention. Regards, Heritage Hotel New York City Management 

Barbara's profile image
a year ago

a very enjoyable stay a bit small room size, but a comfortable bed everything was fine, the great thing was that for a small fee you could leave your luggage in the storage room 

Business response:

Dear Barbara, We're delighted to hear that you had a very enjoyable stay! It's great to know that everything was fine and that you appreciated the option to leave your luggage in the storage room for a small fee. While the room size was a bit small, we're pleased that you found the bed comfortable. Your positive feedback is appreciated, and we look forward to welcoming you back for another pleasant experience in the future! Regards, Heritage Hotel New York City Management 

Laura's profile image
a year ago

Super séjour, on recommande cet hôtel. Le prix est excessif pour les équipements proposés mais l’hébergement reste très correct ! Emplacement parfait et personnel super. 

Business response:

Dear Laura, Thank you for sharing your positive experience with us! We're thrilled to hear that you had a great stay and appreciated the perfect location and great staff. We value your feedback regarding the price relative to the facilities, and we'll certainly take it into consideration as we strive to provide the best value for our guests. We look forward to the opportunity to welcome you back for another enjoyable stay in the future! Regards, Heritage Hotel New York City Management 

Lisa's profile image
a year ago

Super Hotel; perfekt geeignet für einen Kurzurlaub. Zentrale Lage. Freundliches Personal. Kleinere Renovierungsarbeiten könnten den Aufenthalt für die Gäste noch angenehmer gestalten. Dennoch stimmt das Preis-Leistungsverhältnis hier für NYC absolut. Die Lage des Hotels fanden wir Spitze! - Direkt an der gelben Metro-Linie und auch fußläufig über den Broadway nur wenige Häuserblocks vom Trubel entfernt. Nachts war es erstaunlich ruhig, obwohl wir ein Zimmer direkt zur Straße hatten. Die Zimmer waren einfach, aber vollkommen ... read more

Business response:

Dear Lisa, Thank you for taking the time to share your detailed and thoughtful review of the hotel. We're delighted to hear that you had a great experience during your short break. It's fantastic that you found the central location convenient and the staff friendly and helpful. We appreciate your feedback on the room conditions and renovations needed, and we'll certainly take it into consideration for future improvements. We're glad that the staff promptly addressed your concerns with the heating, and it's wonderful to know ... read more

Frequently asked questions about Heritage Hotel

How is Heritage Hotel rated?

Heritage Hotel has a 4.1 star rating with 5,515 reviews. 

When is Heritage Hotel open?

Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.