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Heritage Hotel

4.1
  • Hotels
  • New York, NY

About this business

HospitalityHotels

Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room. 

Location details

18 W 25th St, New York, NY, 10010, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.15,515 reviews
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Christopher's profile image
Christopher 
a year ago

Totally adequate for a no-frills stay Room had a window that only overlooked a ventilation column between the building(s). Extremely convenient location. I booked this hotel for a no-frills room and it met all of my expectations. Overall the hotel was quiet and the room was clean. Staff was friendly. 

Business response:

Dear Christopher, Thank you for sharing your feedback! We're pleased to hear that our hotel met your expectations for a no-frills stay. We're glad you found our location convenient, the room clean, and our staff friendly. We apologize for the limited view from your room, but we hope that didn't significantly impact your overall experience. Your comments are valuable, and we appreciate your business. If your travels bring you back to the area, we'd be happy to host you again. Regards, Heritage Hotel New York City Management 

Graham's profile image
a year ago

Very Good Tired decor Location 

Business response:

Dear Graham, We appreciate your feedback. It's great to hear that you found our location appealing. However, we apologize for any disappointment regarding the decor. Your comments are valuable to us, and we'll consider them as we work to improve our guest experience. If you decide to stay with us again, we hope to provide you with a more updated and comfortable environment. Thank you for choosing our hotel. Regards, Heritage Hotel New York City Management 

Salim's profile image
a year ago

New York la ville qu’il faut faire au moins une fois (même si tout reste très cher) L’hygiène de la chambre n’est vraiment pas top. Des saletés au sol à notre arrivée. Devoir demander pour faire nettoyer la chambre (nous sommes restés plusieurs jours) Au prix payé, on espère un minimum de la chambre…. La proximité et facilité d’accès aux points touristiques principaux. 

Business response:

Dear Salim, Thank you for sharing your thoughts on your stay in New York City. We're pleased to hear that you appreciated the city's attractions and the convenient access to them from our location. However, we apologize for the cleanliness issues you encountered in your room, including the dirty floor and the need to request cleaning during your stay. We take your feedback seriously and will address these concerns to ensure a more satisfactory experience for our guests in the future. Your input is valuable, and we hope to ha... read more

Patuzzo's profile image
a year ago

Pleasant 

Léa's profile image
a year ago

Pleasant 

Helmo's profile image
a year ago

Vale a pena. Relação custo benefício excelente. .. Localização espetacular. 

Business response:

Dear Helmo, We're delighted to hear that you found our hotel to be excellent value for money and that you enjoyed our spectacular location. Providing great value and a prime location are important to us, and we're thrilled that you had a positive experience. Thank you for your kind words, and we look forward to hosting you again in the future! Regards, Heritage Hotel New York City Management 

Muriel's profile image
a year ago

Bien placé et grande salle de bains Comme pour la chambre triple, il n'y avait pas d'armoire ou placard pour ranger nos vêtements. Pour notre première nuit, nous avions une chambre avec 2 lits doubles car la chambre triple que nous avons eu pour le reste du séjour n'était pas disponible. Contrairement à la chambre triple, la salle de bains était très grande. Wifi gratuit. Très bien placé, près de Madison Square Park et de plusieurs stations de métro. 

Business response:

Dear Muriel, We appreciate your feedback on your stay with us. We're delighted to hear that you enjoyed the good location, spacious bathroom, and complimentary Wi-Fi. However, we apologize for the inconvenience of not having a wardrobe or closet in the triple room to store your clothes. We'll take this into consideration as we continue to improve our accommodations. Thank you for choosing to stay with us, and we hope to welcome you back for an even better experience in the future. Regards, Heritage Hotel New York City Manage... read more

Camila's profile image
a year ago

Good 

Muriel's profile image
a year ago

Bien placé mais la chambre triple manquait d'espace de rangement. Nous avions une chambre triple. La salle de bain était vraiment très petite. Il n'y avait aucun placard ou armoire dans la chambre pour ranger nos vêtements. Nous avons été obligées de laisser tout dans les valises. Très bien placé, tout près de Madison Square Park et près de plusieurs stations de métro. Rue assez calme. 

Business response:

Dear Muriel, Thank you for your feedback about your stay. We're pleased to hear that you appreciated our great location and the peaceful atmosphere on our street. However, we apologize for the inconvenience caused by the lack of storage space in your triple room and the small bathroom. We'll take your comments into account as we strive to improve our accommodations. Your input is valuable, and we hope to have the opportunity to better serve you in the future. Regards, Heritage Hotel New York City Management 

Frequently asked questions about Heritage Hotel

How is Heritage Hotel rated?

Heritage Hotel has a 4.1 star rating with 5,515 reviews. 

When is Heritage Hotel open?

Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.