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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Exceptional
Wonderful
Very Good Hacía mucho calor en la habitación y el aire acondicionado hacía demasiado ruido como para dejarlo encendido. Si tienes la mala suerte de coincidir con personas que no tienen cuidado al cerrar la puerta de la habitación y las puertas cortafuego a cualquier hora del día y de la noche, te recomiendo comprar tapones para los oídos. La ubicación, en una calle tranquila, cerca de puntos de interés y estaciones de metro y tren. El personal fue muy agradable en todo momento.
Business response:
Dear Francisco Daniel, Thank you for your feedback. We're delighted to hear that you appreciated our hotel's quiet location, proximity to points of interest, and the kindness of our staff. We apologize for the inconvenience you experienced with the room temperature and the noisy air conditioning. Your comments about the potential noise from other guests are noted, and we will continue to work on improving our facilities to provide a more comfortable stay for our guests. We appreciate your input, and we hope to have the oppor... read more
Se o hotel tivesse alguns cuidados, talvez fosse um dos melhores lugares para ficar em NYC. Quarto muito pequeno, velho com o aspecto de sujo. O banheiro vazava muita água por baixo do box e não estava muito limpo quando chegamos. As camas não eram confortáveis, aliás, tinha uma deformação no colchão que eu deitei. Eu fiquei em um quarto em que eu ouvia tudo o que o hóspede do lado fazia, absolutamente tudo, pois era um quarto geminado onde só a porta que separava os dois estava trancada. A localização é excelente, perto do ... read more
Business response:
Dear Guest, We appreciate your feedback and are pleased to hear that you found our hotel's location and staff friendliness to be excellent. Your comments about the convenience of nearby amenities and the walkability of the area are valuable. However, we apologize for the issues you encountered with the room, including cleanliness, comfort, and soundproofing. Your feedback is important to us, and we will use it to address these concerns and improve our accommodations for future guests. We hope to have the opportunity to welco... read more
Exceptional
Wonderful Ottima posizione, qualità prezzo benissimo
Business response:
Dear Alessio, We're thrilled to hear that you found our hotel to have a great location and offer excellent value for your money. Your positive feedback is greatly appreciated, and we hope to welcome you back for another great stay in the future. Thank you for choosing us! Regards, Heritage Hotel New York City Management
It was a nice experience. The bathroom is alright but they need to be clean it before we arrive. It was so much hair on the floor. The shower and everything else was working alright. The hotel is in a great area and it was quiet at night. The location is close to Times Square and everything that’s to see in that area. The staff was very helpful.
Business response:
Dear Christina, Thank you for sharing your experience with us. We're delighted to hear that you enjoyed the great location, quiet nights, and helpful staff. We apologize for the cleanliness issue in the bathroom and will address this with our housekeeping team to ensure a more pleasant stay for our guests. Your feedback is valuable, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. Regards, Heritage Hotel New York City Management
Buona solo la posizione Tutto il resto Buona solo la posizione
Business response:
Dear Filippo, We appreciate your feedback about our hotel's good location. We apologize for falling short of your expectations in other areas. Your comments are important, and we will use them to work on improving our services and accommodations. Thank you for staying with us, and we hope to have the opportunity to provide you with a better experience in the future. Regards, Heritage Hotel New York City Management
Excelente ubicación, cómodo, limpio y personal amable El tamaño de la habitación era pequeño. La vista por la ventana daba hacia la ventana del edificio vecino, se veía todo, por lo tanto para tener privacidad debían estar las cortinas cerradas. No disponen de servicio de desayuno. La televisión tenía mala señal, se veía entrecortado. El servicio de limpieza, reposición de útiles de aseo y recambio de toallas lo realizan solo si lo solicitas en recepción (es para tenerlo en consideración). La ubicación es lo mejor. Queda cer... read more
Business response:
Dear Natalia, We appreciate your detailed feedback. It's wonderful to hear that you enjoyed our great location, comfortable beds, cleanliness, and friendly staff. Your comments about the safety of the area and the convenience of our bag storage service are noted. We apologize for the limitations you experienced, such as the room size, view, lack of breakfast service, and TV signal issues. Your feedback is valuable, and we will use it to continue improving our services. Thank you for choosing our hotel, and we hope to have th... read more
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,515 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.