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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great location, awesome staff, but expensive for what you get. The rooms were outdated and lighting was poor in the room. Basic hotel room but not worth $300 a night. The location was great! The checkin process was fast and the staff at the front desk gave us a few recommendations. The staff was very nice.
Business response:
Dear Mary, Thank you for sharing your feedback with us. We're pleased to hear that you appreciated our great location and the helpfulness of our staff during the check-in process. However, we apologize if you found the rooms to be outdated and the lighting inadequate for the price. Your comments will be taken into consideration as we continually work to improve the guest experience. We hope to have the chance to welcome you back in the future and provide a more satisfying stay. Regards, Heritage Hotel New York City Managemen... read more
Very Good
ottimo rapporto qualità prezzo. il bagno abbastanza rovinato e pulizia della stanza non eccelsa anche se i cambi asciugamani erano giornalieri così come la pulizia della stanza. la struttura vanta una posizione eccellente. la staff cordiale e sempre disponibile e pronto ad risolvere qualsiasi problema.
Business response:
Dear Conceta, Thank you for your positive feedback regarding the value for money, excellent location, and friendly staff. We apologize for the issues you encountered with the bathroom and room cleanliness. Your comments are valuable, and we will address these concerns to ensure a more satisfying experience for our guests in the future. We appreciate your feedback and hope to have the opportunity to serve you better on your next visit. Regards, Heritage Hotel New York City Management
Was great value for money. Highly recommend if on a budget. Clean, perfect location, friendly helpful staff.
Business response:
Dear Hayley, Thank you for your kind words and recommendation! We're thrilled to hear that you found great value in your stay with us. It's wonderful that you appreciated the cleanliness, perfect location, and the friendly and helpful staff. We aim to provide a pleasant and budget-friendly experience for our guests, and your feedback reinforces our efforts. We look forward to welcoming you back in the future! Regards, Heritage Hotel New York City Management
Not the best hotel. In a good location with a more reasonable price. Our room needed a renovation. The doors didn't close well and were old and torn. Many things, specifically the shower, felt old and falling apart. No conditioner, no premade coffee. The elevator was very slow and buttons were not synchronized between the 2 elevators. The location. And the price that was lower from other hotels. The fact that we had a separation between the rooms in a single entrance.
Business response:
Dear Kerem, Thank you for sharing your thoughts about your stay. We're glad you found the location and price to be favorable. However, we apologize for the issues you encountered with the room's condition, doors, and amenities. Your feedback is important, and we'll use it to improve our services and facilities. We appreciate your honesty and hope that you'll consider giving us another opportunity to provide a more satisfying experience in the future. Regards, Heritage Hotel New York City Management
Exceptional
Very Good
Geweldig Beetje stoffig hier en daar Overal dichtbij alles bij de hand, restaurant, afhaalmaaltijd, koffietentjes, metro,
Business response:
Dear Guest, Thank you for your feedback! We're thrilled to hear that you found our location convenient and close to various amenities. We apologize for any dust you encountered, and we'll work to ensure a cleaner environment for our guests. Your comments are valuable, and we look forward to your next visit, where we aim to provide an even better experience. Regards, Heritage Hotel New York City Management
Wonderful
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,515 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.