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Heritage Hotel

4.1
  • Hotels
  • New York, NY

About this business

HospitalityHotels

Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room. 

Location details

18 W 25th St, New York, NY, 10010, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.15,515 reviews
Select a rating
Elisabet's profile image
a year ago

Prisvärt, bra område, nära till allt. Ingen ljuddämpning av rums- och branddörrar så mycket och högt smällande vid alla tider på dygnet. Mysigt område, nära till allt och trevlig personal. Skön säng och fräscht badrum. Kaffebryggare och litet kylskåp. 

Business response:

Dear Elizabeth, Thank you for taking the time to share your feedback. We're glad you enjoyed the value, location, and amenities of our hotel. Your compliments about the staff and room comforts are appreciated. We apologize for any inconvenience caused by the lack of soundproofing and the noise from fire doors. Your input is valuable, and we'll use it to address these concerns and improve our guests' experience. We hope to welcome you back for another comfortable stay in the future. Regards, Heritage Hotel New York City Manag... read more

Fiona's profile image
a year ago

Good We were given a room that was more suited to someone in a wheelchair rather than 4 able bodied adult sized people. The bathroom was oversized and the shower was very low down so you had to crouch to use it whilst there was very little room between the beds in the rest of the room. We would have preferred a larger room and a smaller bathroom. Convenient location, room was clean. Need were comfortable. 

Business response:

Dear Fiona, We appreciate your feedback about your recent stay. It's great to hear that you found the location convenient and the room clean and comfortable. We apologize for any inconvenience caused by the room layout not meeting your expectations. Your input is valuable, and we'll take your comments into consideration as we strive to improve our accommodations for all guests. Thank you for sharing your thoughts, and we hope to have the opportunity to provide you with a more suitable experience in the future. Regards, Herit... read more

Georges's profile image
a year ago

Pleasant 

Edgar's profile image
a year ago

Wonderful 

Lukasz's profile image
a year ago

Very Good 

Anonymous's profile image
Anonymous 
a year ago

Good value for money To keep the bags after check out must pay Small room size , very small bathroom The location 

Business response:

Dear Guest, We're glad you found value in your stay and appreciated our location. Your feedback regarding the luggage storage policy and the room and bathroom size is noted. We understand that these factors influenced your experience. We aim to enhance our offerings and appreciate your input continually. Should you consider staying with us again, we'll strive to provide an even better experience. Thank you for your review! Regards, Heritage Hotel New York City Management 

Luisa's profile image
a year ago

Ottimo rapporto qualità prezzo Aria condizionata rumorosa Rapporto qualità prezzo 

Business response:

Dear Luisa, We're pleased to hear that you found our hotel to be an excellent value for the money. Your satisfaction is important to us. We apologize for any disruption caused by the noisy air conditioning. Your feedback is taken seriously, and we'll work to improve this aspect of your experience. Thank you for choosing us, and we hope to provide an even better stay in the future. Regards, Heritage Hotel New York City Management 

Silvia's profile image
a year ago

Posizione invidiabile. Rapporto qualità prezzo buono Stanze molto basiche La location 

Business response:

Dear Silvia, We're pleased to know that our enviable location and good value for money met your expectations. Your feedback is appreciated. While our focus on affordability might result in basic rooms, we're dedicated to continuously improving our offerings. Thank you for highlighting the positive aspects of your stay, and we're committed to making your experience even better in the future. Regards, Heritage Hotel New York City Management 

Cody's profile image
a year ago

Exceptional 

Frequently asked questions about Heritage Hotel

How is Heritage Hotel rated?

Heritage Hotel has a 4.1 star rating with 5,515 reviews. 

When is Heritage Hotel open?

Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.