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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good
Very Good
Pleasant They do not have room cleaning service, and the rooms do not have enough power sockets to use coffee maker, fridge and TV. the room was not completely clean when we arrived The location is amazing
Business response:
Dear Lizeth, We're glad you liked our amazing location in the Chelsea District. We apologize for any inconveniences you faced, such as the absence of room cleaning service and the lack of sufficient power sockets in your room. Had you requested room service, we would have had housekeeping touch up your room. Your feedback is important, and we'll look into improving these aspects to enhance our guests' experience. We're sorry for any cleanliness issues upon your arrival. Please know that we value your input and will work to a... read more
Very Good
Good
Super emplacement mais manque de lumière Le manque de luminosité avec pénombre permanente et vue sur un mur à deux mètres.
Business response:
Dear Fabien, We're pleased you enjoyed our hotel's great location in the middle of Manhattan with easy access to NYC's top attractions. However, we apologize for the inconvenience caused by the lack of light and the view from your room. Your feedback is valuable, and we'll work on enhancing the lighting situation and addressing the view concern. We aim to provide a more comfortable and enjoyable stay for our guests. Thank you for bringing these points to our attention. Regards, Heritage Hotel New York City Management
Excelente custo benefício. Não tem nada que eu não tenha gostado. Da localização e da gentileza dos funcionários.
Business response:
Dear Mariana, We're delighted to hear that you found excellent value for your money during your stay. It's great that you appreciated our location and the kindness of our staff. We're pleased to have met your expectations. Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable experience in the future. Thank you for choosing our hotel! Regards, Heritage Hotel New York City Management
Emozionante e non sto esagerando. Non mi è piaciuto l’impossibilità di aprire le finestre per far cambiare l’aria quando si tornava in stanza infatti c’era parecchia umidità, la soluzione adottata è stata installare un condizionatore secondo me sarebbe meglio anche un deumidificatore. La posizione era perfetta! Il quartiere era tranquillo rispetto ai quartieri vicini, a due passi ci sono diversi ingressi per le metro facilmente raggiungibili. Nonostante la città non dorma mai la sera quando si andava a letto non si sentiva u... read more
Business response:
Dear Sara, We're thrilled to hear that your stay was exciting and that you found our location to be perfect! It's great that you appreciated the quiet neighborhood despite being close to bustling areas. The convenience of nearby metro entrances is a plus. We're glad our staff provided kind and helpful service. Your feedback regarding the air quality and humidity issue is noted, and we appreciate your suggestion for a dehumidifier. We value your input as it helps us make improvements. Thank you for sharing your experience, an... read more
Wonderful morning breakfast was not included. It was at good location, well connected with train.
Business response:
Dear Verma, We're pleased that you found our hotel to be conveniently located and well-connected to the train network. However, we apologize for any inconvenience regarding the absence of breakfast included in your stay. If you have any additional comments or suggestions, please feel free to share. We value your feedback and hope you had an overall positive experience during your stay. Thank you for choosing our hotel! Regards, Heritage Hotel New York City Management
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,515 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.