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Heritage Hotel

4.1
  • Hotels
  • New York, NY

About this business

HospitalityHotels

Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room. 

Location details

18 W 25th St, New York, NY, 10010, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.15,515 reviews
Select a rating
Anthony's profile image
a year ago

Good 

Rossella's profile image
a year ago

Very Good La struttura è un po' datata ma sufficiente per svolgere la sua funzione. Non ci sono molti punti di appoggio per gli oggetti personali e per i vestiti. Posizione ottima per visitare la città, metropolitana a due minuti di distanza. Personale alla reception molto cortese e disponibile. Letto molto comodo. 

Business response:

Dear Rosella, We're pleased to hear that our hotel's location was convenient for your city visit, with easy access to the metro. It's wonderful that you found our reception staff courteous and helpful, and that you enjoyed the comfort of the bed. We appreciate your understanding regarding the dated facilities, and we're glad they met your needs. Your feedback about storage space is valuable and will be taken into consideration for improvements. Thank you for sharing your experience, and we hope to welcome you back in the fut... read more

Viola's profile image
a year ago

Bellissimo Non c’era un bagno da utilizzare oltre quello della stanza. La pulizia era ottima ed il personale pronto ad aiutare e sempre sorridente 

Business response:

Dear Viola, We're thrilled to hear that you found your experience beautiful! It's wonderful that you appreciated our high standards of cleanliness and the friendly assistance from our staff. Your feedback is greatly appreciated. Regarding the bathroom situation, we understand the inconvenience and will take this into consideration for any improvements. Thank you for your kind words, and we hope to welcome you back in the future for another excellent stay. Regards, Heritage Hotel New York City Management 

Diego's profile image
a year ago

Very Good 

Manuel's profile image
a year ago

well spent money great location, clean and friendly people were very nice and the location clean 

Business response:

Dear Manuel, We're thrilled to hear that you felt your money was well spent during your stay with us while visiting Manhattan. It's wonderful to know that you found our location in Chelsea great, the surroundings clean, and our staff friendly. Your positive feedback is appreciated, and we hope to welcome you back for another enjoyable experience in the future. Thank you for choosing our hotel for your Big Apple Experience! Regards, Heritage Hotel New York City Management 

Sharon's profile image
a year ago

Great experience, definitely would stay again Insect in my bed …. Totally not your fault! But ick for me. Great location, staff were so helpful 

Business response:

Dear Sharon, We're thrilled that you had a great experience during your stay with us and that you appreciated our excellent location and helpful staff. We apologize for the unfortunate incident with the insect in your bed. Your understanding is appreciated, and we hope it didn't overshadow your overall positive experience. Thank you for your understanding and for considering staying with us again. We look forward to welcoming you back. Regards, Heritage Hotel New York City Management 

Caballero's profile image
Caballero 
a year ago

Estancia fantástica Que desde la pandèmia, no tienen servicio de desayuno El trató con el personal, la ubicación, el WiFi perfecto, la verdad que muy bien todo 

Business response:

Dear Caballero, We're delighted that you had a fantastic stay with us! Your appreciation for our staff's demeanor, the location, and reliable WiFi is truly heartening. We apologize for the inconvenience regarding the lack of breakfast service due to the pandemic. Your understanding is valued. Thank you for sharing your positive experience, and we hope to welcome you back in the future. Regards, Heritage Hotel New York City Management 

Eduardo's profile image
a year ago

Ótima opção Tudo Tudo 

Business response:

Dear Eduardo, Thank you for the positive feedback! We're glad to hear that you had a great experience. If you have any more specific comments or details you'd like to share about your stay, feel free to let us know. We're here to assist and provide you with the best possible service. We hope to have the pleasure of hosting you again in the future! Regards, Heritage Hotel New York City Management 

Claudio's profile image
a year ago

Good 

Frequently asked questions about Heritage Hotel

How is Heritage Hotel rated?

Heritage Hotel has a 4.1 star rating with 5,515 reviews. 

When is Heritage Hotel open?

Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.