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Heritage Hotel

4.1
  • Hotels
  • New York, NY

About this business

HospitalityHotels

Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room. 

Location details

18 W 25th St, New York, NY, 10010, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.15,517 reviews
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Judith's profile image
a year ago

Für uns war das Heritage Hotel mit seiner tollen Lage der perfekte Ausgangspunkt, um die Stadt zu erkunden. Das Zimmer hatte alles, was wir als Familie brauchten-bequeme Betten und Ruhe. Das Personal war superfreundlich und hilfsbereit. 

Business response:

Dear Judith, We're thrilled to hear that you had a wonderful experience at Heritage Hotel and found it to be the perfect base for exploring the city. It's great that your room provided you with comfort and all the necessities for your family. We're glad to know that the staff contributed positively to your stay with their friendly and helpful demeanor. Thank you for your kind words, and we look forward to welcoming you back for another enjoyable stay in the future! Regards, Heritage Hotel New York City Management 

Graeme's profile image
a year ago

Very good hotel and location for the price and would definitely recommend it to others. There appeared to be an area to have coffee/breakfast but it wasn't clear if this area could be used. Not a problem at all but a good opportunity to make use of the space. Hotel situated in a good location, and within walking distance to a number of subway stations. Busy upmarket feel to the area within a good selection of restaurants local to the hotel. 

Business response:

Dear Graeme, We're delighted to hear that you had a very good experience and found our location and price to be recommendable. It's great that you enjoyed the convenience of our location with nearby subway stations and a variety of restaurants. Your feedback about the coffee/breakfast area is appreciated, and we'll certainly take that into consideration to improve the guest experience. Thank you for your kind words and recommendations. We look forward to welcoming you back in the future for another enjoyable stay! Regards, H... read more

Shaw's profile image
a year ago

Very Good 

Sybille's profile image
a year ago

Wonderful 

Rowdy's profile image
a year ago

Good Trage lift Locatie 

Business response:

Dear Rowdy, We appreciate your feedback. We're pleased to know that you found our hotel's location to your liking. However, we apologize for any inconvenience caused by the slow elevator. We understand the importance of efficient service and guest convenience, and we'll look into this matter to improve the overall experience. Your feedback is valuable to us, and we hope you had an otherwise enjoyable stay. Thank you for bringing this to our attention. Regards, Heritage Hotel New York City Management 

Luis's profile image
a year ago

Ubicación genial, falta limpieza y luz exterior Faltaba limpieza y que las habitaciones no tienen luz natural, dan a un patio interior oscuro La ubicación, cama cómoda, y que tiene nevera 

Business response:

Dear Luis, Thank you for your valuable feedback. We're delighted to hear that you appreciated our hotel's great location, comfortable beds, and in-room amenities like the fridge. However, we apologize for any inconvenience caused by cleanliness issues and the lack of natural light in the rooms. We take guest satisfaction seriously and will address these concerns to improve our services. Your input helps us better understand our guests' needs and preferences. We hope you'll consider staying with us again in the future for a m... read more

Maria's profile image
a year ago

Good 

Paloma's profile image
a year ago

Wonderful 

Penny's profile image
a year ago

Pleasant Tiny room and bathroom Location 

Business response:

Dear Penny, We appreciate your feedback. While we're glad that our hotel's location met your expectations, we apologize for any inconvenience caused by the room and bathroom size. Guest comfort is essential to us, and we will take your comments into account for potential improvements. Should you decide to stay with us again, we'll strive to provide a more satisfactory experience. Thank you for sharing your thoughts. Regards, Heritage Hotel New York City Management 

Frequently asked questions about Heritage Hotel

How is Heritage Hotel rated?

Heritage Hotel has a 4.1 star rating with 5,517 reviews. 

When is Heritage Hotel open?

Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.