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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Recomendado por relación precio- calidad Céntrico, del metro y avenidas principales
Business response:
Dear Betsy, Thank you for your positive recommendation! We're glad to hear that you found our hotel to offer a good price-quality ratio. Our central location, close to the subway and main avenues, aims to provide convenience and accessibility for our guests. We hope you had an enjoyable stay with us and we look forward to welcoming you back in the future! If there's anything else we can do to enhance your experience, please let us know. Regards, Heritage Hotel New York City Management
Good When we arrived to the hotel a few hours before a check in, we were notified that our room was ready and we could check in early for extra $20 or pay $2 per bag to store our luggage Location
Business response:
Dear Olga, We appreciate your feedback regarding your early check-in experience. While we aim to accommodate our guests' needs, we apologize if the extra fee for early check-in or luggage storage came as a surprise. We'll review our policies to ensure transparency and provide clearer information upfront. We hope this did not overshadow your overall experience, and we're glad to hear that your room was ready upon arrival. Thank you for sharing your thoughts with us. Regards, Heritage Hotel New York City Management
Good No breakfast Location
Business response:
Dear Andrea, We're glad you enjoyed our hotel's location! However, we apologize for the inconvenience of not having breakfast available during your stay. We value your feedback, and we'll take it into consideration as we continue to improve our services. If breakfast is essential to you, please feel free to inquire about nearby dining options or if we offer any breakfast packages for future stays. Thank you for choosing our hotel, and we hope to welcome you back for another pleasant experience. Regards, Heritage Hotel New Yo... read more
Calidad Nada Todo
Business response:
Dear Alex, Thank you for your feedback! We're glad to hear that you had a positive experience overall and found everything to your satisfaction during your stay. Providing quality service and a memorable experience is important to us, and we're delighted that we met your expectations in all aspects. Thank you for choosing to stay with us, and we hope to welcome you back for another excellent experience in the future! Regards, Heritage Hotel New York City Management
Value fir money Rooms are old fashioned but gad everything we needed. Although a kettle would have been handy !!!! The location. Just round corner from FLATIRON building and a few blocks from Empire State. Easy to walk anywhere. Great place just to sleep.
Business response:
Dear Lynne, We're delighted that you found value for money in our hotel and appreciated our convenient location near iconic landmarks. We understand the importance of having the essentials in the room, and we apologize for the oversight regarding the kettle. Your feedback is valuable, and we'll take it into consideration for future improvements. We're pleased you had a comfortable stay overall and enjoyed exploring the city easily from our hotel. Thank you for staying with us, and we hope to welcome you back soon! Regards, H... read more
Localização excelente mas deixa a desejar na limpeza Fiquei 5 noites , não tem serviço de limpeza no quarto!Acho que para 5 noites nem precisava pedir. Localização excelente!!!
Business response:
Dear Ana, We're thrilled that you appreciated our great location! However, we apologize for the cleanliness issue and the lack of maid service during your five-night stay. We provide housekeeping upon request.Your feedback is valuable, and we'll work to provide a better experience for our guests in the future. Thank you for bringing this to our attention, and we hope to have the chance to welcome you back for a more satisfactory stay. Regards, Heritage Hotel New York City Management
Very Good חדר קטן מאוד, ריהוט ישן מיקום מצויין, צוות נעים
Business response:
Dear Itzhak, Thank you for your feedback. We're delighted that you appreciated our excellent location and encountered pleasant staff during your stay. However, we apologize that the room size and furniture didn't meet your expectations. We take guest feedback seriously and will consider your comments for future improvements. We hope you had an overall enjoyable stay and that you'll give us another chance to provide you with a more comfortable experience in the future. Your satisfaction is essential to us. Regards, Heritage H... read more
Good החדרים קטנים מאוד. לא מנקים את החדרים המיטות מאוד לא נוחות המיקום נח מאוד ועזר. הצוות נהדרת
Business response:
Dear Ora, We're glad to know that you found our location convenient and our staff great. However, we're sorry to hear that you had issues with the room size, cleanliness, and bed comfort. Providing a comfortable and clean environment is our top priority, and we apologize for falling short of your expectations. Your feedback is valuable to us, and we'll address these concerns to improve our services. We hope you'll consider staying with us again, and we'll ensure a better experience for you next time. Thank you for bringing t... read more
Pleasant
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,517 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.