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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The location is super convenient and the staff is friendly. The bed is pretty uncomfortable and the room is kind of stuffy The location was convenient for the course that I was taking
Business response:
Dear Karen, We appreciate your feedback! We're glad you found our location super convenient and enjoyed the friendliness of our staff. However, we apologize for the discomfort you experienced with the bed and the stuffiness in the room. Your comments are valuable, and we'll take them into consideration to improve our guests' comfort. If you decide to stay with us again, we'll do our best to ensure a more pleasant experience overall. Thank you for choosing our hotel, and we hope to see you again soon. Regards, Heritage Hotel ... read more
Very Good
Exceptional
Good value for money We liked everything. It wasn’t super flash but was worth what we paid Location was in the Flatiron district not too far from the subway and only 10 minutes walk to the Empire State Building. Staff were very helpful and professional and, on overhearing an irate guest verbally abuse them, we thought they handled the situation really well.
Business response:
Dear Nicky, Thank you for your kind words! We're delighted that you found our hotel to be good value for money and enjoyed our convenient location in the Flatiron district. It's great to hear that our staff provided helpful and professional service, even in challenging situations. Your satisfaction means a lot to us, and we're pleased that you enjoyed your overall stay. We hope to welcome you back in the future for another pleasant experience. Safe travels! Regards, Heritage Hotel New York City Management
Good
Good
Good
Very Good
Exceptional
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,517 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.