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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Good Posizione ottima e strategica.metro e autobus vicino
Business response:
Dear Alessandro, We're thrilled to hear that you found our hotel's location excellent and strategically positioned, with convenient access to both the metro and bus services. Providing our guests with easy transportation options is important to us, and we're glad it contributed positively to your stay. Should you have any further feedback or if there's anything else you'd like to share, please feel free to let us know. We hope to have the pleasure of welcoming you back in the future! Regards, Heritage Hotel New York City Man... read more
Pleasant Pulizia della camera assente Ottima la posizione
Business response:
Dear Liliana, We appreciate your feedback regarding our excellent location. We apologize if there was an oversight in providing room cleaning services during your stay. Your comments will help us improve and ensure a more comprehensive experience for our guests in the future. Thank you for bringing this to our attention. Regards, Heritage Hotel New York City Management
Excellent value for the price. Close to the main road so could get noisy during the night with vehicles passing by especially as room was not soundproofed. Location is convenient and in a safe neighborhood. Close to subway and some tourist spots like the Flat Iron. Hotel has outdated facilities but clean and really good value for the price. Staff was very friendly and accommodating. They let you store your luggage securely before and after check-in for free. They were also responsive and accommodating to our requests. Would ... read more
Business response:
Dear Kimberly, Thank you for your comprehensive review. We're pleased that you found our hotel to be an excellent value for the price, with a convenient and safe location close to the subway and popular tourist spots. We appreciate your understanding about our facilities and are delighted that you found the rooms clean. Our staff's friendliness and willingness to accommodate your needs made your stay enjoyable, and we're glad you took advantage of the luggage storage service. We'll take note of your comment about noise from ... read more
Perfekte Lage Wenig Tageslicht im Zimmer, Zimmer sehr hellhörig Lage der Unterkunft war perfekt. Zimmer nach hinten raus (ohne Aussicht oder viel Licht), dafür aber sehr ruhig. Nettes Personal, frische Handtücher und Reinigung des Zimmers auf Anfrage
Business response:
Dear Ann, The hotel boasts a perfect location, offering convenience for guests. Although rooms at the back lack views and ample light, the trade-off is a serene atmosphere. Our staff's friendliness is noteworthy, and we provide fresh towels along with room cleaning upon request. Regrettably, there's limited daylight in the room and noticeable noise. Your feedback is valued as we strive to enhance your overall experience. Thank you for sharing your thoughts. Regards, Heritage Hotel New York City Management
Wonderful Small bathroom Location was excellent, was quiet.
Business response:
Dear Roddy, We're delighted to hear that you enjoyed our excellent and quiet location. However, we're sorry for any inconvenience caused by the size of the bathroom. Your feedback is appreciated, and we'll consider it as we strive to improve our accommodations. We hope you had a pleasant overall stay and appreciate your valuable input. Should you choose to stay with us again, we'll do our best to ensure a comfortable experience. Regards, Heritage Hotel New York City Management
Un séjour agréable à 2 Le manque d’isolation phonique avec les chambres voisines, la porte du placard qui m’est tombée dessus car pas fixée, manque de luminosité dans la chambre, la taille des lits (un peu juste pour 2 personnes) La situation, le prix, l’ascenseur, le confort de la Literie
Business response:
Dear Magalie, We're glad to hear that you had a generally pleasant stay with us, appreciating the location, price, elevator, and comfortable bedding. We take a lot of pride in our hotel's value and location nearby all of Manhattan's top attractions. However, we apologize for the issues you encountered, such as the lack of soundproofing with neighboring rooms, the closet door incident, the room's lack of brightness, and the size of the beds not being spacious enough for two people. Your feedback is valuable, and we'll use it ... read more
Very Good
Exceptional Pues que la limpieza no estaba muy bien hecha La buena situación que tiene respecto a los lugares de interés de NY
Business response:
Dear Guest, We're glad you found our location convenient for accessing New York attractions. We're sorry to hear that the cleaning didn't meet your expectations. Your feedback is valuable to us, and we'll strive to improve in this area to ensure a better experience on your next visit. Thank you for sharing your thoughts, and we hope to have the opportunity to make things right in the future. Regards, Heritage Hotel New York City Management
Good
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,515 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.