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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wonderful Great hotel excellent location. For my ny trips definitely go for the same hotel. Clean room, friendly staff, comfortable room.
Business response:
Dear Burcu, We're delighted to hear that you had a great experience during your stay with us! Our excellent location in New York City is intended to offer convenience for our guests' trips. Providing clean rooms, friendly staff, and comfortable accommodations is important to us, and we're glad we met your expectations. We can't wait to welcome you back for your future trips to NY. Thank you for choosing to stay with us! Regards, Heritage Hotel New York City Management
Wonderful Плохой запах в туалете 8.30 АМ завтрака не было
Business response:
Dear Viktoria, We apologize for the inconvenience you experienced during your stay. Breakfast is an essential amenity, and we regret that it was not available at 8.30 AM as expected. We'll take your feedback into consideration to ensure better service in the future. Regarding the bad smell in the toilet, we apologize for the unpleasant experience. Our housekeeping team will be notified to address this issue promptly and ensure a more pleasant stay for our guests. Your feedback is valuable, and we appreciate you bringing thes... read more
Very Good
Very Good
Exceptional
Cumple si solo lo vas a usar para dormir El personal de recepción cambia constantemente, algunos un poco más simpáticos que otros, lo mismo con la predisposición, las recepcionistas bastante más predispuestas que los hombres, si llegan a necesitar algo.. la limpieza bastante básica, encontras suciedad de los huéspedes anteriores (ej. pelos en el baño), pero nada grave … Hotel básico, uno tiene que ir con la idea de que el hotel es muy básico para no decepcionarse, si lo vas a usar para dormir y bañarte, el hotel cumple. La c... read more
Business response:
Dear Kevin, Thank you for taking the time to share your feedback with us. We appreciate your understanding of the hotel's basic nature and the acknowledgment that it serves well for sleep and bathing purposes. It's great to know that the bed was comfortable and the location convenient with easy access to public transportation. Your comments about the reception staff and cleanliness are valuable to us. We'll address these concerns with our team to ensure a more consistent and pleasant experience for all guests. We strive to i... read more
Pleasant
In die Jahre gekommenes Hotel, für New York Trip okay
Business response:
Dear Susan, Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay at our boutique hotel. It's wonderful to know that you enjoyed the friendly staff, excellent location, and the clean and modern rooms. We strive to offer our guests the best experience possible, and your feedback confirms we're on the right track. We appreciate your recommendation and hope to welcome you back soon for another enjoyable stay. Thank you for choosing us! Regards, Heritage Hotel New York City Management
Very Good Dat er 2 dollar per stuks bagage gerekend wordt voor 2 uurtjes opslag. Locatie is top.
Business response:
Dear Erwin, Thank you for your feedback about our location, and we're glad you find it great. We apologize for any inconvenience caused by our luggage storage charge. We'll take your comment into consideration and review our policy to ensure it aligns with our guests' needs. If there's anything else we can do to improve your experience, please let us know. We appreciate your input and hope to have the opportunity to serve you better in the future. Thank you for staying with us. Regards, Heritage Hotel New York City Managemen... read more
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,517 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.