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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
to pricey but good location the structure to old Nice personality of the receptionist
Business response:
Dear Alex, Thank you for sharing your feedback with us. We appreciate your positive comment about the receptionist's nice personality and the hotel's good location. We understand your concern regarding the pricing and the age of the structure. We constantly review and adjust our pricing to remain competitive in the market while providing value to our guests. As for the age of the building, we acknowledge that older structures may have certain limitations. We strive to maintain the functionality and comfort of our facilities ... read more
Very Good
Very Good
Wonderful
Very Good pas de vue emplacement
Business response:
Dear Philippe, Thank you for your feedback. We're glad to hear that our hotel's location was convenient for you. However, we apologize if you were disappointed by the lack of a view. While not all rooms may offer a scenic view, we strive to provide a comfortable and enjoyable stay for our guests. We appreciate your comment and will continue to work towards enhancing the overall experience for our guests. If there's anything else we can assist you with, please let us know. Thank you for choosing our hotel, and we hope to have... read more
Very Good Small room but if you're OK with basic, then this place is fine Location is one block from CSV store and pizza place and 2 blocks from 23rd Street Metro Station
Business response:
Dear Aleisha, Thank you for sharing your feedback with us. We're pleased to hear that our hotel's location, with its proximity to a CSV store, a pizza place, and the 23rd Street Metro Station, was convenient for your needs. We understand that the room size may have been smaller than expected, but we appreciate your understanding that our accommodations are basic. We strive to provide a comfortable and satisfactory experience for our guests within the given parameters. Your feedback is valuable to us, and we'll continue to ma... read more
Good sehr in die Jahre gekommen
Business response:
Dear Jesus, We apologize if you found our hotel to be dated. We understand that the aesthetics and condition of a hotel play a significant role in guest satisfaction. We appreciate your feedback and take it seriously as we continuously strive to improve our facilities. We encourage you to share any specific areas or aspects that you feel require attention, as it helps us prioritize our renovations and upgrades. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with an enhanced e... read more
If you plan to see the city and be gone for most the day it is a Perfect place to stay for cheap! In the middle of every It was next to the subway, which you use to get everywhere in NY
Business response:
Dear Rachel, We're glad to hear that you found our hotel to be a perfect and affordable option for your stay in the city. Being centrally located and close to the subway is indeed convenient for exploring and getting around New York. We strive to provide a convenient and accessible location for our guests. Thank you for your positive feedback, and we hope to have the opportunity to welcome you back on your future visits to the city. Regards, Heritage Hotel New York City Management
Very Good Situation problématique très déplaisante avec le stationnement IPark. l’employé de l’hôtel m’a dit que c’est les gens du stationnement qui décide du prix. Puis l’employé très déplaisant du stationnement m’a dit que c’est l’hôtel qui décide! Il m’a facturé 3 jours parce que je suis arrivé une minute en retard…Impossible de discuter avec lui. Et malgré ce qui était écrit sur mon billet il me disait que j’étais 3 heures en retard. Qui est vraiment responsable? Qui croire? Ça ressemble a une façon de presser le porte-f... read more
Business response:
Dear Guest, We apologize for the inconvenience you experienced with the parking situation. As a hotel, we strive to provide a positive experience for our guests, including parking arrangements. However, the parking management is typically handled by a separate entity, and it seems there was a miscommunication between them and our staff. We understand your frustration, and we will investigate this matter to ensure better coordination in the future. We appreciate your feedback and apologize for any inconvenience caused. Please... read more
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,525 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.