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Heritage Hotel

4.1
  • Hotels
  • New York, NY

About this business

HospitalityHotels

Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room. 

Location details

18 W 25th St, New York, NY, 10010, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.15,525 reviews
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Catherine's profile image
Catherine 
a year ago

Très bon emplacement Les vitres très sales. L'isolation qui laisse à désirer. Le bruit de la rue et de la chambre voisine L'emplacement et le personnel très serviable. La grandeur de la chambre 

Business response:

Dear Catherine, Thank you for your feedback. We're glad to hear that our hotel's location was convenient for you, and that our staff was helpful during your stay. However, we apologize for any inconvenience caused by the size of the room, dirty windows, insulation issues, and noise disturbances from the street and neighboring rooms. We take your concerns seriously and will address them promptly to improve our guests' experience. We appreciate your understanding and hope to have the opportunity to provide you with a more sati... read more

Anonymous's profile image
Anonymous 
a year ago

Good 

Worley's profile image
a year ago

Good 

Audrey's profile image
a year ago

Very Good Tres bien situé et un service pour les bagages 

Business response:

Dear Audrey, Thank you for your feedback. We're pleased to hear that you found our hotel to be very well located and that our luggage service met your needs. We strive to provide convenient services for our guests to enhance their stay. Your positive comments are greatly appreciated. We value your patronage and hope to have the opportunity to welcome you back in the future for another enjoyable experience. Regards, Heritage Hotel New York City Management 

Noureddine's profile image
Noureddine 
a year ago

NYC est une ville exceptionnelle un peu lugubre Localisation et accessibilité 

Business response:

Dear NOUREDDINE, Thank you for your feedback. We appreciate your positive comment about New York City being an exceptional city. We understand that the location and accessibility of our hotel are important factors for our guests, and we're glad to know that they met your expectations. However, we apologize if there were aspects that felt a bit dismal during your stay. We value your feedback and will take it into consideration as we continuously work to improve our guests' experience. We hope to have the opportunity to welcom... read more

Karin's profile image
a year ago

voor herhaling vatbaar gezien prijs-locatie geen uitzicht, airco kon veel herrie maken, maar hebben er heerlijk geslapen. vriendelijkheid personeel en locatie 

Business response:

Dear Karin, Thank you for your feedback. We're glad to hear that you found our staff friendly and appreciated our convenient location. We apologize for any inconvenience caused by the lack of a view and the noise from the air conditioning. We appreciate your understanding and are pleased to know that despite these issues, you were able to sleep beautifully during your stay. Your feedback is valuable to us, and we will take it into consideration to make necessary improvements. We hope to have the opportunity to welcome you ba... read more

Jiřina's profile image
a year ago

Very Good 

Olga's profile image
a year ago

Wonderful 

Elspeth's profile image
a year ago

Easy to get to places Linoleum - made me feel like d paid to much, but it’s NY so who can tell Basic accom, linoleum floor so the room felt bare, all necessities provided, location very good 

Business response:

Dear Elspeth, Thank you for your feedback. We're glad to hear that you found our hotel's location convenient and that it was easy for you to get to places. We strive to provide all the necessary amenities for our guests' comfort. We understand your concerns regarding the linoleum floors, and we apologize if it made you feel like you paid too much. We appreciate your understanding that pricing in New York can be higher due to the city's overall cost of living. We value your feedback and hope to have the opportunity to provide... read more

Frequently asked questions about Heritage Hotel

How is Heritage Hotel rated?

Heritage Hotel has a 4.1 star rating with 5,525 reviews. 

When is Heritage Hotel open?

Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.