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The Foundation Works
- Structural Engineers
- Burbank, CA
About this business
Location details
2411 W. Empire Ave, Burbank, CA, 91504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Tom performed the most detailed inspection of any contractor who came out. He also seemed to be the most knowledgeable. He explained why he wanted to look throughout the inside of the house as well as the outside, and even drew a detailed plot plan of the house, our yard, and the foundation layout, to better explain his analysis. After finishing, he gave me the great news: I didn't need to do anything structural to the house! Then he took me outside to prove it. Tom clearly has a lot of experience with different foundation t... read more
Business response:
"Hello, Yes, that was an interesting one, my only regret is that you had to wait 8 years to find out that you actually have a very healthy foundation system there! That said, crawling under houses all day can be a bit wearing, so the feeling of bringing some good news tends to balance that out nicely! Thanks again for having had us out, great success to you with your plans for the addition, it could really take the home to the next level!" Read more
THEY WERE THERE EVERYDAY UNTIL THE JOB WAS COMPLETED..CAN'T ASK FOR MORE THAN THAT !
Business response:
"Thank you so much for having brought us out to take care of that for you, I'm so glad to hear that you were pleased with our work! If we can ever offer any further assistance in any regard, feel free to let us know! All the best, Tom Pelletier, Owner The Foundation Works"
The quote was lower than another i've received a while back, so decided to go with them. When the crew was running later than scheduled, brad called to offer me a discount! This may be the first time I've received one without trying or haggling. Immediately I knew that Brad was all about customer satisfaction & service, which is hard to find in any home repairs. Kent arrived with his help & they were thorough, respectful, and professional. When i noticed another crack behind the staircase to the basement, he was all game to ... read more
Business response:
"Hello, Thank you so much for having had us out, and for your kind words! I'm always proud to hear that my team is out there setting a good example and leaving a trail of happy customers in our wake and I'm glad that you've added yourself to that list! Always at your service, Tom Pelletier, Owner The Foundation Works" Read more
After all the rain I started noticing cracks in the outdoor walls and pooling of water. I was really worried that our foundation had been compromised and was moving. Brad came out and spent over an hour under my house and then sat with me for 15 minutes to let me know everything was OK and that my foundation was "beautiful." This was the best news I could have heard. He sent me a three page write up and charge me nothing. What? Yep, I just said it, nothing. I would have gladly paid $500 for the peace of mind.
Business response:
"Hello member, So glad to hear that we were able to bring you good news, sometimes being the messenger is not quite so pleasant... As Brad advised, do be sure to have the drainage on the property improved so as to help keep the foundation in the category of "beautiful"! Thank you so much for choosing to have us come out, we appreciate the chance to have served you! Tom Pelletier, Owner The Foundation Works" Read more
They were prompt and good. They did not give me an estimate because it was not the kind of job that they did. They referred me to somebody else. I liked the person that they sent out. He did look at my foundation and underneath the house. He told me that they wouldn?t be able to do the work. They didn?t charge me or anything.
Business response:
"Thank you for having had us out and yes, the issues on your particular foundation were better suited to the structural engineering firm that we referred you to. They are of stellar repute and will care for your foundation is similar fashion as we would have! All the best, Tom Pelletier, Owner The Foundation Works"
We had several companies come out to give us a quote and we found Foundation Works to be the best value for us. Brad was very professional, and took the time to explain what would happen and the amount of time. Myron and his crew did a great job and the city inspector said that the job done exceeded the requirements for a one story house! Thanks
Business response:
"Thank you very much for your kind words about my team, I'm very glad to hear that we've met your expectations and exceeded those of the city inspector! If there is ever any other assistance we can offer, we free to reach out! At your service, Tom Pelletier, Owner"
This was a great experience. The guys were punctual and quick with their initial inspection, and presented their findings in an easy-to-understand way that didn't make us, as first-time homeowners, feel frightened or overwhelmed. They emailed me their report promptly. They even emailed me the diagram they'd drawn of areas that were vulnerable to cracking because of drainage issues, and recommended a guy to do the drain work. When they returned to do the repairs, they were again quick and thorough. I didn't even have to stay ... read more
Business response:
"All great to hear, thank you so much for that! I never, ever, ever tire of hearing of the good works of my team! I very much appreciate you having entrusted us to sort out your foundation for you and I'm glad the process was comfortable for you. I'm also glad to hear you are pursuing the drainage issues, that will help greatly in ensuring that no, you will not need to ever have us out again! At your service, Tom Pelletier, Owner" Read more
They were very professional. They would call me every day to tell me what they did and what was going to happen the following day. I was well informed of what was going on with their work and schedule. I wouldn't hesitate to recommend this company.
We called them in to do a foundation report. They only reported on the property - I didn’t purchase it. They didn’t do any work beyond it. The report helped us reach a realistic cost and also with negotiations. It definitely impacted the “non purchase”. They were patient in explaining the concepts of it. They took the time to answer the follow-up questions about the report. The price seemed to be comparable with everybody else. I would consider using them in the future.
Frequently asked questions about The Foundation Works
How is The Foundation Works rated?
The Foundation Works has a 4.9 star rating with 438 reviews.
When is The Foundation Works open?
The Foundation Works is open now. It will close at 5:00 p.m.