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The Foundation Works
- Structural Engineers
- Burbank, CA
About this business
Location details
2411 W. Empire Ave, Burbank, CA, 91504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They were good. I'm still waiting on the verification of the city inspection, though.
Business response:
"Good Morning! Thank you again so much for having chosen The Foundation Works to take care of your foundation needs, we very much appreciate it! In terms of the city inspection process, I see by your file that the city did sign off on the work within two days of our having completed it and that my office e-mailed you the completed city approval. If for some reason it was not received, we would be more than happy to re-send it, put it in the mail, or even physically bring it to you, just let us know your preference. We want y... read more
Based on the inspection done at the time we purchased the house, I knew of some the repairs that needed to be done. However, when Brad, the inspector for Foundation Works came out, he made a full inspection of the foundation and noted other repairs he thought necessary. The crew that came to do the work, led by Christian, was equally diligent and professional. They kept the worksite clean and organized and kept me informed as to the progress of each step. I am extremely pleased with the whole experience.
Business response:
"Hello there! Well it certainly is nice to start a Sunday morning off by reading such nice comments about my team, thank you so much! I really appreciate that feedback and am equally grateful for the opportunity of having taken care of that "new-to-you" foundation! May you have many happy times in your new place, congratulations! Tom Pelletier, Owner The Foundation Works" Read more
I highly recommend Foundation Works. They did an inspection of the property. They quoted me a price for the inspection but after they did it they decided to waive the inspection fee. They came on time and pulled the permits for the job. The job included adding additional pillars under the house and bolting down existing foundation. Upon completionthey washed down the driveway. After the pools of water dried it revealed lots of dirt all over the driveway. I called them and they came out and cleaned it up. They accidentally cu... read more
Business response:
"Hi there! Thank you so much for taking the time to acknowledge us, I'm always glad to hear that everything was completed to one's satisfaction. As we constantly strive for perfection, I am grateful for your patience in having allowed us to have made the few corrections noted. Despite our best efforts, the fragility of so many things under a home can occasionally provide a "hiccup", such as a phone line, so thank you for your understanding on that. The project came together beautifully and with City blessing, it is now quite... read more
We called Tom for an estimate and consultation to fix a problem that our general contractor left us. We were at the tail end of a major home remodel (kitchen, bathroom, dining room, living room and new attic space) and our contractor had left existing floors in the kitchen sloped and built the new dining room and attic additions with sloping floors to match. We wanted to bring in a foundation expert to see what could be done since our GC didn't address the problem and then added to it. Tom spent 2 hours with us even though h... read more
Business response:
"Well hello again and thank you so much for such a glowing review, that is really kind of you! I remember the house well as on those occasions where a correction is literally not physically possible (while yet also remaining monetarily feasible...), it tends to sit like a "pebble in the shoe" for me thereafter. We like to be able to solve ALL foundations, but this sort of situation can only best solve at the hands of an interior artisan reworking the level from the interior, floating the floors, resetting cabinets, etc. Smok... read more
I can't say enough good things about this experience. To back up I had had a licensed contractor scheduled to repair four cracks under my house. The process leading up to that date had involved a full month of visits to the city and paying for permits, engineer, time, etc. On the day we were to get started, after peeking under the house he announced he had shockingly bad news. 11 more cracks that had appeared during the past month. My foundation must be so old it is crumbling. If the city inspector saw this my house would... read more
Business response:
"Well hello there, I am on the verge of blushing from your ever-so-kind review! Salt of the earth...? Wow, we are flattered and then some! On behalf of all of us here at The Foundation Works, thank you so much for taking the time to really communicate the experience you had, we never tire of hearing that we are setting a good example out there. I'm especially pleased when I hear that we showed up just in time to avert a potential disaster, as the one you described. If there is ever anything we can do to further assist, feel ... read more
The inspecton took about a half hour..
Business response:
"Hi there! Thank you so much for the kind words, we really appreciate that! Yes, your foundation is built like a fortress, so no need for us there! However, I'm glad we were there as that leaking water heater of yours could have gone at any time and I'm glad to have brought that to your attention prior to a flooded basement! All the best, Tom Pelletier, Owner The Foundation Works" Read more
The Foundation Works is top notch A+ all the way!!! I spoke with Ann, very nice person, to make an appointment and she was helpful in letting me know the person who would be inspecting, awesome job Brad, the cost and of course the day and time. Sure enough the inspector by the name of Brad showed up and did a comprehensive look at the foundation of the house. He also made a draft drawing of the house to let us know where if any problems existed. After he was finished, approximately 40 minutes, he gave me a run down on why no... read more
Business response:
"Hello! Thank you so much, we may be in the foundation business but senior to that, we are in the business of bringing good news whenever possible! There is no shortage of actual work out here to do and we are very grateful to be very busy, so it is a nice addition to the day when we get to tell someone that they don't actually need our services! :) All the best, Tom Pelletier, Owner The Foundation Works" Read more
Foundation Works was the fourth company we called out for an estimate. The first company charged us a fee and did not crawl under the foundation. One other company charged us a fee to provide an estimate for retrofitting, and wanted a further fee to drill into our foundation walls to see if the retrofitting would work. Too many fees. It came down to one company that also did a very thorough inspection and estimate and Foundation Works, but Foundation Works had the most realistic price and was by far more responsive than anyo... read more
Business response:
"Hi there! Well thank you so much for the wonderful comments about our team here at The Foundation Works, we love to hear it! Also, thank you for choosing us from among the many choices you had, we appreciate the vote of confidence not only then, but also now that we've completed the work! Always at your service, Tom Pelletier, Owner The Foundation Works" Read more
Please see above.
Business response:
"Hello and thank you so much for the kind words, we never get tired of hearing it! :) I'm glad we were able to give your foundation a clean bill of health, so many houses have enough other things to think about without having to worry about what's holding the rest of it up! If we can ever further assist, feel free to reach out! At your service, Tom Pelletier, Owner The Foundation Works" Read more
Frequently asked questions about The Foundation Works
How is The Foundation Works rated?
The Foundation Works has a 4.9 star rating with 438 reviews.
When is The Foundation Works open?
The Foundation Works is open now. It will close at 5:00 p.m.