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Embassy Suites by Hilton San Antonio Landmark
- Hotels
- San Antonio, TX
About this business
Location details
5615 Landmark Parkway, San Antonio, TX, 78249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
it was great...really great....really really great
Business response:
Thank you very much for taking the time to leave us with feedback, it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience. Thank you again for your time and I hope you have a wonderful day!
Nothing at all to discuss. Everything went well and there was great proximity, almost walking distance, to everything we needed. Would recommend.
Parking out front!?!? Unheard of, but a really good feature. The grounds were very nice, cozy outdoor park that impressed. Staff were great!
Clean and comfortable. Breakfast could have been better though. I will stay here again.
Business response:
Thank you very much for taking the time to leave us with feedback, it is truly appreciated. I'm happy to see that overall you were able to enjoy your stay, however it appears that you were not able to fully enjoy breakfast during your stay. I would like to apologize for any bad experiences that may have negatively affected your stay. I have passed your feedback regarding breakfast onto our Kitchen Manager so that he may look into weakness that we may have for our breakfast service. Our team strives to provide each guest wit... read more
We booked this hotel because we were attending the K-State/Texas Tech game. We arrived at the hotel to check in at 3pm which is the normal check in time. We were told by the person at the front desk (who was very nice and only the bearer of bad news) that the Texas Tech basketball team was staying at the hotel and that our room was one of the rooms they were using. The players were guaranteed their rooms until 5pm and then housekeeping would have to go in and clean the rooms. She said we would not have access to our room unt... read more
Business response:
Thank you for taking the time to leave us with feedback, it is truly appreciated. I have passed your review onto my Director of Sales, Kelli Myers, so that she may take your feedback into account when booking future teams into our hotel. I would like to take a moment to apologize for the inconvenience we caused you and would like to offer a discount on your reservation. If you would contact me here at the hotel, I am in office Monday through Friday from 8a to 5p and would be happy to assistance. Thank you for your time,
Nice hotel but had to wait until 6pm to check in and we had no place to go but to sit in the truck because no rooms were ready due to late checkouts that no one was told about
Frequently asked questions about Embassy Suites by Hilton San Antonio Landmark
How is Embassy Suites by Hilton San Antonio Landmark rated?
Embassy Suites by Hilton San Antonio Landmark has a 4.5 star rating with 2,584 reviews.
When is Embassy Suites by Hilton San Antonio Landmark open?
Embassy Suites by Hilton San Antonio Landmark is open now. It will close at 6:00 p.m.