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Heritage Hotel

4.1
  • Hotels
  • New York, NY

About this business

HospitalityHotels

Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room. 

Location details

18 W 25th St, New York, NY, 10010, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.15,514 reviews
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Katharina's profile image
Katharina 
a year ago

Zentrales Hotel jedoch ohne Wohlfühlfaktor Die Klimaanlage ist sehr in die Jahre gekommen, das Zimmer generell renovierungsbedürftig und sehr kalt. Generell auch klein, was jedoch in New York gängig ist. Einige Ausstattungsgegenstände wie das sehr dreckige Bügeleisen müsste zum Beispiel nicht im Zimmer stehen, nimmt Platz weg und macht einfach keine schöne Atmosphäre. Für eine Woche wäre es uns zu kalt, klein und ungemütlich gewesen, für einen kurzen Aufenthalt war es okay. Super Lage sehr zentral in der Stadt, das Personal ... read more

Business response:

Dear Katharina, Thank you for sharing your feedback with us. We appreciate your positive comments about our central location and friendly, accommodating staff. We apologize for the challenges you faced with the room conditions, including the outdated air conditioning and the cleanliness of certain items. Your input is invaluable, and we will address these issues to enhance the overall guest experience. We hope to have the opportunity to welcome you again, providing an improved and more comfortable stay in the future. Thank y... read more

Joshua's profile image
a year ago

Exceptional 

Océane's profile image
a year ago

C’était top Dommage qu’il n’y a pas de petit déjeuner Literie incroyable et super emplacement on recommande top 

Business response:

Dear Oceane, Thank you for your glowing review! We're thrilled to hear that you had a top-notch experience with our amazing bedding and excellent location. Your recommendation means a lot to us. We apologize for the absence of breakfast; we'll certainly consider your feedback as we continuously strive to enhance our services. We appreciate your support and look forward to welcoming you back for another fantastic stay in the future. Regards, Heritage Hotel New York City Management 

Nataliagc's profile image
Nataliagc 
a year ago

Bien para lo que hay en Nueva York Hay que decir que te hagan la habitacion, sino no te la hacen. Te cobran por guardarte las maletas. La ubicación. El hotel esta muy bien situado. Comparado con los precios de alrededor estaba bien calidad-precio. En España tendria una o dos estrellas. 

Business response:

Dear Natalia, We appreciate your positive comments about our well-located hotel and its value for money compared to the surrounding prices. However, we apologize for any confusion regarding room service and baggage storage fees. Your feedback is valuable, and we'll work on enhancing our services. We hope you enjoyed your stay in New York and look forward to the opportunity to meet your expectations in the future. Thank you for sharing your experience. Regards, Heritage Hotel New York City Management 

Mleder's profile image
a year ago

Good price for quality The heating system needs renovation. Great Location and very friendly and helpful staff. The room is extremely basic but clean and with toileteries. 

Business response:

Dear Guest, Thank you for your positive review! We're pleased to hear that you found our hotel to offer good value for the quality, with a great location and friendly staff. We appreciate your feedback about the room being basic yet clean with toiletries. Your comment on the heating system is noted, and we'll address it to ensure a more comfortable stay in the future. We look forward to welcoming you back for an even better experience. Regards, Heritage Hotel New York City Management 

Alyssa's profile image
a year ago

Good 

Michael's profile image
a year ago

Klein aber fein, super Preis-Leistungs Verhältnis Zimmer war etwas klein, war aber vorher bekannt, das Zimmer war anfangs kalt und es hat etwas gedauert bis die Heizung richtig geheizt hat. Kleines aber feines Hotel, super Preis und Top Lage. Mitarbeiter waren sehr nett und hilfsbereit. Alles in allem ein gutes Hotel für den Preis. 

Business response:

Dear Michael, Thank you for your positive feedback! We're glad to hear that you found our hotel to be a good value with a great location and friendly staff. We appreciate your understanding regarding the room size and temperature, and we'll work to improve the heating efficiency. Your satisfaction is important to us, and we look forward to providing you with an even more comfortable and enjoyable stay in the future. Thank you for choosing our hotel. Regards, Heritage Hotel New York City Management 

Oakley's profile image
a year ago

A great little hotel in a great location. No restaurant but loads all around the area. Restaurant? Great location 

Business response:

Dear Oakley, thank you for your positive review! We're delighted you enjoyed our great location. While we don't have an on-site restaurant, we're surrounded by a variety of dining options in the area. We appreciate your understanding, and our staff is always happy to recommend local restaurants for a delightful culinary experience. We hope to welcome you back for another enjoyable stay in the future. Regards, Heritage Hotel New York City Management 

Julie's profile image
a year ago

Very Good L' hotel mériterait un bon coup neuf . La chambre est correct mais sans plus ! après l'hotel reste le moins chère trouvé a cet emplacement Emplacement ideal Superette au bout de la rue Metro pas loin Café en bas de l hotel Petite dosette de Café et the dans la chambre , petit frigo Micro onde a dispo 

Business response:

Dear Julie, Thank you for highlighting our ideal location and convenient amenities, such as the nearby superette, metro access, and coffee options. We appreciate your feedback on the room and understand your sentiments. Rest assured, we continuously strive to enhance our facilities and appreciate your loyalty. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. Regards, Heritage Hotel New York City Management 

Frequently asked questions about Heritage Hotel

How is Heritage Hotel rated?

Heritage Hotel has a 4.1 star rating with 5,514 reviews. 

When is Heritage Hotel open?

Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.