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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good
Great location, clean room and friendly staff. We stay at the Heritage frequently, We love the location and the staff is very friendly and accommodating.
Business response:
Dear Donna, Thank you for being a valued guest at Heritage! We're thrilled to hear that our prime location, clean rooms, and friendly staff have consistently met your expectations. It's always a pleasure to accommodate you, and we appreciate your loyalty. Your positive feedback motivates us to maintain our high standards. We look forward to welcoming you back for another enjoyable stay. Regards, Heritage Hotel New York City Management
Très bon emplacement et personnel à l’écoute. Salle d’eau très petite. Emplacement au centre de Manhattan. Literie en bon état. Équipement correct.
Business response:
Dear Magali, We're delighted you enjoyed our prime Manhattan location and experienced attentive service from our staff. It's great to hear that the bedding and equipment met your expectations. However, we apologize if the room size fell short. Your feedback is valuable; we'll use it to enhance our offerings. Thank you for choosing us, and we hope to host you again soon for an improved experience. Safe travels! Regards, Heritage Hotel New York City Management
La ubicación es inmejorable, las instalaciones mejorables. La calidad-precio es lo que se puede esperar. Aunque alojándonos en fechas de fin de año tampoco es que fuera barato…Nos tocó alojarnos en los últimos pisos, y a pesar de que el edificio no es muy alto para lo que se ve en la ciudad ¡se podía ver el Empire State! Fue algo que no esperábamos. Sin embargo la vista se perdía por la suciedad de los cristales. El hotel parece haber sido reformado, pero a medias… las máquinas de aire acondicionado/calefacción son muy antig... read more
Business response:
Dear Sara, We appreciate your detailed feedback. We're thrilled you enjoyed our unbeatable Manhattan location and found our staff friendly. Your comments on cleanliness and facilities are noted, and we apologize for any inconvenience. We're continuously working to enhance our offerings. We're glad you appreciated the comfortable beds and unexpected Empire State view. Your insights are valuable, and we hope to welcome you back for an improved experience. Thank you for choosing us. Regards, Heritage Hotel New York City Managem... read more
I would definitely recommend it because of the location It was cold in the room but we asked for an extra blanket and got it right away! And we got moved to another room the first 30 minutes because they made a mistake…. It was okay The location was amazing!! And the personal was super nice
Business response:
Dear Sanne, Thank you for recommending us! We're thrilled you enjoyed our amazing location and experienced excellent service from our friendly staff. We appreciate your understanding regarding the room change, and we're glad we could promptly address the cold temperature with an extra blanket. Your satisfaction is our priority, and we look forward to welcoming you back for an even more enjoyable stay. Safe travels! Regards, Heritage Hotel New York City Management
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Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,514 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.