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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pleasant Chambres pas propre En dessous du lit dechets (cannette,papier, bouteille) Pas assez de place pour ranger les vêtements Pas de service de chambre Emplacement
Business response:
Dear Rita, We apologize for the cleanliness issues you encountered during your stay; this falls below our standards. Your feedback is valuable, and we will address the housekeeping concerns promptly to ensure a more pleasant experience for future guests. We appreciate you bringing this to our attention. Regarding storage space and room service, we'll consider these for future improvements. We hope you'll consider giving us another chance to provide a more satisfying stay. Thank you for your feedback Regards, Heritage Hotel N... read more
Good
Good
Bon dans l’ensemble pour loisirs Moyen de chauffage brouillant et mal adapté Emplacement et personnel
Business response:
Dear Baernard, Thank you for your feedback. We're pleased to hear that you found the location and staff to be positive aspects of your stay. However, we apologize for the noise disturbance and issues with the heating. Your comments are valuable, and we will work on improving these areas to ensure a more comfortable experience for our guests. We appreciate your input and hope to have the opportunity to welcome you back for an even better stay in the future. Regards, Heritage Hotel New York City Management
Wonderful
Exceptional Internet service could be better Location , cleanliness and mostly the staff
Business response:
Dear Akram, We're thrilled you appreciated our location, cleanliness, and our dedicated staff's service. Your feedback on the internet service is valuable, and we'll work to enhance it for a more seamless experience. Thank you for choosing us, and we hope to welcome you back for an even more enjoyable stay in the future! Regards, Heritage Hotel New York City Management
Wonderful Très bien situé à proximité du Madison Square Park et d'une entrée de métro. Le personnel est très sympatique et serviable. La chambre est propre et confortable.
Business response:
Dear Guest, We're delighted to hear you enjoyed our prime location, friendly staff, and comfortable accommodations! Being near Madison Square Park and a subway entrance is indeed a plus. Your compliments motivate us to maintain our high standards. We appreciate your positive feedback and hope to welcome you back for another fantastic stay in the future! Regards, Heritage Hotel New York City Management
Good
Exceptional Nada Todo
Business response:
Dear Figueroa, Thank you for sharing a PERFECT SCORE RATING of your stay with us at The Heritage Hotel New York City. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Heritage Hotel New York City hotel soon! Regards, Heritage Hotel New York City Management
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,514 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.