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Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
18 W 25th St, New York, NY, 10010, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Pleasant
Good
Super locatie! Heel basic Goede prijs kwaliteit gezien de locatie, vriendelijk personeel
Business response:
Dear Evi, Thank you for your review! We're pleased to hear that you appreciated our prime location and found value in your stay. Our friendly staff strives to ensure a positive experience for all guests. We also appreciate your feedback on the simplicity of our accommodations and will consider it for future improvements. We hope to welcome you back for another enjoyable stay. Regards, Heritage Hotel New York City Management
Good I travel very often and never happened that the room card would not work every single time I'd go back to the hotel. The staff is used to it and recommends you to apply for a new card every time. Rooms are quite old and not very friendly for working. But overall it's a very decent place. Very good location, close to subway and many restaurants around. Room size is quite good, compared to most small places in the city. It's clean.
Business response:
Dear Guest, Thank you for your feedback. We're glad to hear that you appreciated our hotel's location, cleanliness, and spacious room size. However, we apologize for the inconvenience caused by the issue with the room card and the aging facilities. Your comments are valuable, and we'll address these concerns to improve our guest experience. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay in the future. Regards, Heritage Hotel New York City Management
Exceptional
Exceptional
Good
Weekend a Manhattan Pulizia del bagno lasciava a desiderare, il miscelatore del lavandino rotto quindi non c’era acqua calda, il riscaldamento ad aria era molto rumoroso Posizione perfetta, camera abbastanza grande
Business response:
Dear Martina, Thank you for your feedback. We're pleased to hear that you enjoyed the perfect location and the spacious room during your weekend in Manhattan. However, we apologize for the cleanliness issues in the bathroom and the inconvenience caused by the broken sink mixer and noisy air heating. Your comments are important to us, and we'll address these issues promptly to ensure a more satisfactory experience for our guests in the future. If there's anything else you'd like to share or if there's anything we can do to ad... read more
Pleasant
Heritage Hotel has a 4.1 star rating with 5,514 reviews.
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.