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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wir waren über Silvester in New York und es war dadurch sehr teuer. Ansonsten ist die Lage top und die Zimmer alt. Der Aufzug war sehr langsam. Fenster konnte man nicht fürs Lüften öffnen, aber es gab eine (laute) Klimaanlage direkt am Fenster. Die Lage der Unterkunft war sehr gut, und das Personal war nett.
Business response:
Dear Sinan, We appreciate your feedback on your New Year's Eve stay in New York. We understand the impact of holiday pricing and are glad you found the location great with friendly staff. We apologize for any inconvenience caused by the aging rooms, slow elevator, and the ventilation issue. Your insights are valuable, and we'll use them to enhance our guest experience. Thank you for choosing us, and we hope to host you again. Regards, Heritage Hotel New York City Management
Good
Pleasant
Exceptional The location is a dream considering the excellent price, the rooms were very clean and the front desk staff were very nice and helpful. definitely won't be our last time
Business response:
Dear Moustafa, Thank you for your positive feedback! We're thrilled to hear that you found our location convenient, the rooms clean, and the front desk staff helpful. It's lovely to know that you had a great experience, and we look forward to welcoming you back again. Please let us know if there's anything specific you enjoyed or if there's anything we can do to make your next stay even better. Safe travels! Regards, Heritage Hotel New York City Management It is an honor for us when our guests are extremely satisfied with ou... read more
Ottimo servizio , camere spaziose e pulito , camere dotate di cabina armadio coni ferro da stiro e asciugacapelli , ott Niente Tutto ottimo servizio
Business response:
Dear Elham, We're thrilled to receive such positive feedback! Thank you for recognizing our excellent service and the cleanliness of our spacious rooms, complete with convenient amenities like walk-in wardrobes, iron, and hairdryer. We're delighted to have met your expectations, and it's our pleasure to provide you with an enjoyable stay. We appreciate your kind words and look forward to welcoming you back in the future. Regards, Heritage Hotel New York City Management
Dias incríveis em Nova York Ótima localização. Funcionários atenciosos. Tudo perfeito!
Business response:
Dear Lucia, We're thrilled to hear about your amazing days in New York! Thank you for highlighting our great location and the helpfulness of our staff. It's our goal to provide a perfect experience for our guests, and we're delighted that we could contribute to your positive stay. We appreciate your feedback and hope to welcome you back for more wonderful experiences in the future! Regards, Heritage Hotel New York City Management
Very Good
Opción modesta y asequible en Manhattan A los cristales de la ventana les faltaba una buena limpieza, por lo demás la limpieza era correcta y nos hicieron la habitación todos los días (aunque había que pedirlo explícitamente cada día). El baño estaba dentro de una de las habitaciones conectadas así que había que había que pasar sí o sí por la habitació para llegar. Aunque tenía bañera, no funcionaba el tapón y sólo te podías duchar. Habitación familiar con dos estancias separadas y un baño. Era la única opción que tenía un p... read more
Business response:
Dear Oscar, Thank you for sharing your experience. We're glad our family room, affordability, and central location met your needs. Apologies for any inconvenience with the window's cleanliness, and we appreciate your feedback on housekeeping. We'll address the plug issue promptly. It's great to know you enjoyed the view of the Empire State. Your comments help us improve, and we hope to welcome you back for an even better stay in the future. Safe travels! Regards, Heritage Hotel New York City Management
Very Good Hôtel loin d'être des plus moderne Pas de petit déjeuner alors qu'il était prévu dans notre offre Nous sommes restés a peu près dix jours Les chambres n'ont pas été faites durant notre séjour jamais vu ça L'hôtel n'est pas bruyant le personnel sympathique Nous partions de bonne heure le matin et revenions tard le soir confort suffisant pour le peu de temps passé a l'hôtel
Business response:
Dear Even, We appreciate your positive comments on our staff and the quiet environment. However, we apologize for the inconvenience of the hotel's distance from modern amenities and the lack of breakfast as per your offer. Your feedback on the room cleaning is concerning, and we'll address this issue promptly. We value your input and hope to make improvements for a more satisfying stay if you choose us again in the future. Thank you for bringing these concerns to our attention. Regards, Heritage Hotel New York City Managemen... read more
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,514 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.