This profile has been claimed by the business owner or representative.
Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pleasant Douche proximité
Business response:
Dear Mark, Thank you for yourfeedback. We are happy to hear that you appreciated our central location. We will look into improving our showers and apologize for the inconvenience that you experienced. We would love to host you again on your next visit to the city. Regards, Heritage Hotel New York City Management
Very Good Para llegar a la habitación desde los elevadores debías atravesar un pasillo de una salida de emergencia y con las maletas, resultó incómodo
Business response:
Dear Maria, Thank you for taking the time to leave us a review. We hope to have the opportunity to welcome you back with a more comfortable stay in the future. Regards, Heritage Hotel New York City Management
Good
bon rapport qualité prix, tout est tout à fait correcte la communication quant à une suspicion d'avoir fumé dans la chambre ... j'ai reçu une vieille feuille sur le sol me disant que les gens qui ont nettoyé la chambre avait des preuves que j'avais fumé dans la chambre, ce qui est pur produit de leur imagination car je n'ai jamais fumé dans cette chambre d'hôtel ... j'ai apprécié le rapport qualité prix et la localisation de l'hôtel. La chambre, la salle de bain et les communs sont très satisfaisant. La note la plus mauvaise... read more
Business response:
Dear Julien, Thank you for providing a detailed review of your experience. We're pleased to hear that you appreciated the value for money, location, and overall satisfaction with the room and facilities. However, we apologize for the misunderstanding regarding the smoking accusation. Your feedback is valuable, and we'll investigate the incident to ensure better communication in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless stay on your next visit to New ... read more
Pleasant Non c’era l’armadio, le stanze erano minuscole con poco spazio per camminare, il bagno fatiscente con la doccia mezza rotta. La posizione
Business response:
Dear Federica, We appreciate your feedback on our hotel. We apologize for any inconvenience caused by the lack of a wardrobe and the condition of the rooms and bathroom. Your concerns are taken seriously, and we are actively working to address these issues to enhance the overall guest experience. We value your input and hope to have the opportunity to provide a more satisfying stay in the future. Thank you for bringing these matters to our attention. Regards, Heritage Hotel New York City Management
If you need something more in your room ask and it’s done ie towels they tell you to ask for more so ask don’t complain
Business response:
Dear Peter, Thank you for sharing your experience. We appreciate your understanding and cooperation. Our aim is to make your stay as comfortable as possible, so please feel free to reach out if you need anything, including extra towels. We value your proactive approach and look forward to ensuring your needs are promptly met. If there's anything else you require during your stay, don't hesitate to let us know. Regards, Heritage Hotel New York City Management
Good
Very Good
Great location . Super close to everything but secluded enough to where you don’t hear the city nois The shower kept turning off until we figured out that the valve kept popping out and had to be all the way in for the water to flow. Check in is at 3 but we didn’t get our room until almost 5:30-6. Love the location and coziness of the hotel. Staff is very friendly and everything is walking distance. There is AC as well as heat in the hotel rooms and each room has its own bathroom!
Business response:
Dear Alexander, Thank you for sharing your experience. We're thrilled you enjoyed our great and convenient location, along with the cozy atmosphere. We appreciate your kind words about our friendly staff and the room amenities. Apologies for the inconvenience with the shower and the delayed check-in; we'll address these issues promptly. Your feedback is valuable, and we hope to welcome you back for an even smoother stay. Regards, Heritage Hotel New York City Management
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,514 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.