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Heritage Hotel
- Hotels
- New York, NY
About this business
Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.
Location details
18 W 25th St, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pleasant
Bon séjour dans l’ensemble séjournez dans les chambres 906 et 1007: besoin de gros travaux d’isolations phoniques de chambre à chambre. Chambre 906: Deux interventions pour problèmes d’évacuation des toilettes .(Très réactif) Literies inconfortable et bruyantes,canapé défoncé dans la chambre quadruple 906. L’accueil et l’emplacement
Business response:
Dear Maxime, Thank you for sharing your feedback, and we're glad you appreciated the welcome and location. We apologize for the issues you encountered with sound insulation, toilet drainage, and the condition of the bedding and furniture in room 906. Your comments are essential, and we will address these concerns promptly to ensure a more comfortable and pleasant experience for our guests in the future. We appreciate your understanding, and we hope to have the opportunity to welcome you back for an improved stay. Regards, He... read more
Good
Very Good החלונות לא נפתחים והמעלית ממש איטית מיקום נוח, תמורה טובה למחיר. מיטה גדולה וחדר נוח
Business response:
Dear Tal, Thank you for your feedback. We're pleased that you found our location convenient, the room comfortable, and the value satisfactory. We apologize for any inconvenience you experienced with the windows not opening and the slow elevator. Your comments are valuable, and we will look into addressing these issues to improve our guests' experience. We appreciate your input and hope to have the opportunity to welcome you back in the future. Regards, Heritage Hotel New York City Management
Exceptional
Thanks Nothing Great location and staff. This property is providing minimum of everything you need. No extra.
Business response:
Dear Guest, Thank you for your feedback! We're pleased to hear that you appreciated our great location and friendly staff. We aim to provide a comfortable and convenient stay with the essentials you need. If there are any specific amenities or services you feel we could improve or add, please feel free to share your suggestions. We value your input and hope to have the opportunity to serve you again in the future. Regards, Heritage Hotel New York City Management
Very Good Wish it had of served breakfast but found a little place called sunac just around the corner it was amazing Perfect location central to most things bed was amazingly comfortable best nights sleep I've had the whole trip
Business response:
Dear Debbie, We're thrilled to hear that you had a great night's sleep and enjoyed the central location of our hotel. It's wonderful that you found a delicious breakfast spot nearby. While we don't serve breakfast on-site, we're always happy to recommend local gems like Sunac to our guests. Thank you for choosing us, and we hope to welcome you back for another comfortable stay in the future! Regards, Heritage Hotel New York City Management
Wonderful
Good Overpriced for the current condition. Housekeeping just upon request whichbis ridiculous considering the price of the stay. Slow lift need upgrade. It seems that there are people living or running a business in the room 502, it is terrible noise all day and night with people in and out all the time slamming the door. Do not stay in room 501. Location was perfect. Staff was very nice. Good WiFi.
Business response:
Dear Alexandre, We're glad to hear you appreciated our location, friendly staff, and reliable WiFi. However, we apologize for the issues you encountered during your stay. Your feedback regarding housekeeping, the lift, and room noise is valuable, and we'll address these concerns to improve our offerings. We aim to provide good value for your money and will take your comments into account for future improvements. Thank you for bringing these matters to our attention. Regards, Heritage Hotel New York City Management
Frequently asked questions about Heritage Hotel
How is Heritage Hotel rated?
Heritage Hotel has a 4.1 star rating with 5,515 reviews.
When is Heritage Hotel open?
Heritage Hotel is open now. It will close tomorrow at 12:00 a.m.